247 Home Rescue Reviews

Friendly engineer Geoffrey Graham, got an appointment for the repair for next day. Was repaired within about 10minutes. Wasn’t happy had to pay £95 excess for appointment, especially when engineer had come out to service last week and said everything was fine and within 1 week I had no hot water because of a blocked pipe??? Customer service quite rude when I’ve renewed my policy previously, possibly due to language barrier, I think the offices are in India maybe?

Engineer was good and polite, he completed the boiler service.

The engineer was polite and left no mess. The serfvice didn't take long and he let me know what was happening

Excellent simple to use

Engineer was punctual, polite, helpful and knowledgeable. The job was done satisfactorily and I was kept informed throughout.

Pleasant and efficient

The staff member was very polite and very helpful - the process to arrange visits was very easy also and I was kept well informed.

Nigel was very polite and found the problem really quickly. He let me know what I should do if the issue ever reoccurs again. Brill

Jagdev was brilliant.. second time he helped us.. great service

Straight forward sign up

I had my annual boiler service with engineer Shah and he was very polite and professional. Arrived in the allocated time slot and called before hand to confirm arrival, which I really appreciated.

Everything was really good and service was good.

The engineer made additional half an hour before to make sure I am ready. He was very focused and performed the whole service in 20 min.

The engineer was very polite, and did a very good job in solving the problem and we were very happy with his work.

The service engineer Charlie was excellent he rebalanced my expansion tank and talked me through the service he was carrying out and was clean and tidy through out the job.

Andrew was very polite and dealt with any queries effectively

Matthew was a really nice engineer, really knowledgable and friendly and I’m really happy with the service

The engineer arrived on time and was very professional.

I was very pleased with the service I received regarding my boiler service, the engineer was informative, pleasant and thorough.

The eng8neer called ahead of time to give an update of his arrival time. He interacted with us in a professional manner, carried out the gas safety checks and departed with courtesy.