Good service engineer on time and polite
Good service engineer on time and polite

8 months ago
Good team who always check to ensure satisfaction. Boiler service was good with engineer polite and willing to explain what had occurred.
8 months ago
Your engineer, Liam came and carried out the boiler service as planned; I have absolutely no complaint to make, but to laud the service provided by 24/7.
8 months ago
Engineer visited on time and did an amazing job. Also, engineer recommended best solutions to improve boiler performance and repair it effectively. I highly recommend 247 home rescue
Good service engineer on time and polite
Rafik the engineer was polite professional and informative very pleasant and considerate.
Great service in every respect. Amir was very polite and professional.
I had my boiler serviced by Vaynol heating as part of my policy with 24/7. The engineer was on time and polite, after he had finished the service he left his workplace clean and tidy. I have used this company before and found them very professional.
The engineer who serviced our boiler for the annual service, was very thorough, professional and extremely helpful and polite and friendly. i was very pleased with the level of service and would recommend Simon in particular. Thank you.
Honest and helpful
John excellent service
Sultan the engineer was very informative and a pleasure to speak to
Service engineer Lee Green was polite punctual and explained what was being checked on the boiler
Very efficient
Engineer was very polite and helpful. Very satisfied with the service we received.
Kasis attended yesterday to service the boiler. He was very polite and professional. I would highly recommend him
Liam Professional and thorough
Charlie was on time, kept me up to date with his arrival time, called as the bell wasn’t working and asked if he needed to remove his shoes! Nice respectful touch. He asked me the relevant questions and then left me to do my work. He left the place clean and tidy. He explained a slight issue with the filling of the boiler and that if it became an issue they would come right back out, and he explained it in an easy way for me to understand. Thank you Charlie
Both agents I spoke to at length were helpful, resourceful and arranged the cover I wanted.
I f I could put 0 I would! Signed up for boiler cover, which includes boiler cover. They said upon sign up they would reach out to organise the boiler service. This lot did no such thing. I had to reach out to arrange and they replied with a link to book in a service. Upon clicking the link, there was zero availability for 6 months!! So i then called them up and they got one sorted for me. They then never bothered to get in contact on the day they said the boiler service would take place! I then asked to raise a compliant, but they said as they sorted out the boiler service, why would i want to complain? Pathetic service. Please avoid these lot.
No hassle On time Polite
Good afternoon. Ryan was very helpful and very polite and very professional like in his job. And I was very satisfied the service he gave me. Richard baker.
Great service. Needed help with pests a few months back and just recently had an engineer ( Aqeel) service the boiler. Service was great for both 👍
Arrived on time with a phonecall prior to arrival. Lee completed the boiler service and left with no problems. Easy process.
Based on analysis of 20 reviews rated 1-2 stars for 247 Home Rescue
“Poor service”
“Had the policy with all the trimming”
“I did NOT appreciate the intrusion of a phone call (which my phone correctly flagged as spam) part way through the pr...”
“Engineer David Greenidge attend the boiler servicing he did call in advance before coming he was polite and carried o...”
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247 Home Rescue is a UK-based service provider that specializes in home emergency cover and repair services. The company offers a range of insurance products designed to protect homeowners from unexpected costs associated with household emergencies, including plumbing, electrical issues, and appliance breakdowns. By providing 24/7 assistance, 247 Home Rescue aims to ensure that customers receive prompt and reliable service when they encounter urgent home repair needs. The company's target market primarily includes homeowners and renters seeking peace of mind through comprehensive home emergency coverage. With a focus on customer satisfaction, 247 Home Rescue strives to deliver fast, efficient solutions to common household problems, helping clients manage the challenges of home ownership effectively. Through its online platform, customers can easily access service information and manage their policies, making it a convenient option for those looking for home protection services.
247 Home Rescue receives overwhelmingly positive feedback, with many customers praising the excellent service and the professionalism of the engineers. Reviewers frequently highlight the politeness and knowledge of the staff, noting that they provide clear explanations and complete tasks efficiently. Customers appreciate the promptness of appointments, with many mentioning that engineers arrive on time and leave no mess behind. However, there are some complaints regarding issues with promotional codes, as one customer experienced difficulties applying a discount during the purchase process. Despite this minor setback, the overall sentiment remains highly favorable, with consumers expressing satisfaction with the quality of service and the competitive pricing. Overall, 247 Home Rescue is regarded as a reliable choice for home service needs.
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