Humaun was incredible
Humaun was incredible. Really went above and beyond to fix our boiler. Highly recommend him and the company!

8 months ago
Good team who always check to ensure satisfaction. Boiler service was good with engineer polite and willing to explain what had occurred.
8 months ago
Your engineer, Liam came and carried out the boiler service as planned; I have absolutely no complaint to make, but to laud the service provided by 24/7.
8 months ago
Engineer visited on time and did an amazing job. Also, engineer recommended best solutions to improve boiler performance and repair it effectively. I highly recommend 247 home rescue
Humaun was incredible. Really went above and beyond to fix our boiler. Highly recommend him and the company!
Sam helped me with repairing the toilet emergency work. He is professional, competent, with good characteristics. He communicated well before arriving and gave plenty of time for me to travel to site. I am glad for his good quality work.
Straightforward sign up process.
Very polite and pleasant engineer. Left no mess!
Overall good Although the online system showed little availability, it was easy to book a convenient appointment over the phone. The engineer, Tony, was great. He phoned in advance, came early and did a thorough and efficient job. Very pleasant and friendly. 247 should be commended for using good, local-based engineers.
Engineer David Greenidge attend the boiler servicing he did call in advance before coming he was polite and carried out the service and was pleasant but since he’s left whenever we start the thermostat the spur in the consumer board trips I am trying to call 24 rescue and they’re asking me to pay the access fees again plus they are not able to understand that who they need to send out electrician or the heating engineer, so not happy with the service right now I have no hot water eating,
The engineer, Shaun, was extremely professional and polite.
Good Engineer called Paul did s very good job on July 9th.
Great service from the engineer (Andrew) and team on the phone.
The engineer who came was very polite and did his job very helpful no mess thank you
5/5 for Gary Rhodes in the Manchester area. The slight drop in rating is because the service booking system is chaotic with a first come, first served the day before. If a true schedule in advance system were in place, the company would be 5/5 too.
Shaun greeted me very politely, and was very pleasant throughout the visit
Friendly and professional service
Engineer was very friendly and professional and informed me of the work being done.
My experience was very good
As part of our boiler cover, an engineer came in the scheduled time slot to do the annual service. A professional job, thank you Frederik.
The engineer was very pleasant and polite and wore protective shoes when going upstairs, he explained what he had done very clearly, very good
The engineer Bradley was very polite and friendly and he worked very quietly and did a great job.
Great prices and the set up process was seamless. Kashaf and Mary were a pleasure to deal with.
Engineer John was very polite and helpful!
Based on analysis of 20 reviews rated 1-2 stars for 247 Home Rescue
“Poor service”
“Had the policy with all the trimming”
“I did NOT appreciate the intrusion of a phone call (which my phone correctly flagged as spam) part way through the pr...”
“Engineer David Greenidge attend the boiler servicing he did call in advance before coming he was polite and carried o...”
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247 Home Rescue is a UK-based service provider that specializes in home emergency cover and repair services. The company offers a range of insurance products designed to protect homeowners from unexpected costs associated with household emergencies, including plumbing, electrical issues, and appliance breakdowns. By providing 24/7 assistance, 247 Home Rescue aims to ensure that customers receive prompt and reliable service when they encounter urgent home repair needs. The company's target market primarily includes homeowners and renters seeking peace of mind through comprehensive home emergency coverage. With a focus on customer satisfaction, 247 Home Rescue strives to deliver fast, efficient solutions to common household problems, helping clients manage the challenges of home ownership effectively. Through its online platform, customers can easily access service information and manage their policies, making it a convenient option for those looking for home protection services.
247 Home Rescue receives overwhelmingly positive feedback, with many customers praising the excellent service and the professionalism of the engineers. Reviewers frequently highlight the politeness and knowledge of the staff, noting that they provide clear explanations and complete tasks efficiently. Customers appreciate the promptness of appointments, with many mentioning that engineers arrive on time and leave no mess behind. However, there are some complaints regarding issues with promotional codes, as one customer experienced difficulties applying a discount during the purchase process. Despite this minor setback, the overall sentiment remains highly favorable, with consumers expressing satisfaction with the quality of service and the competitive pricing. Overall, 247 Home Rescue is regarded as a reliable choice for home service needs.
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