Happy with engineer and the work…
Happy with engineer and the work carried as far as I can see although I am non technical

8 months ago
Good team who always check to ensure satisfaction. Boiler service was good with engineer polite and willing to explain what had occurred.
8 months ago
Your engineer, Liam came and carried out the boiler service as planned; I have absolutely no complaint to make, but to laud the service provided by 24/7.
8 months ago
Engineer visited on time and did an amazing job. Also, engineer recommended best solutions to improve boiler performance and repair it effectively. I highly recommend 247 home rescue
Happy with engineer and the work carried as far as I can see although I am non technical
Very good service. I m a happy customer
Lovely friendly and polite engineer. Humaun Rashid. I am happy with the work he completed. Would recommend this service. Was kept up to date with appointment time. He was really competent and knew his work. Kept me informed of work under taking and showed me a video before leaving . Also before he left checked all working ok and that I was satisfied with the work.
I am very happy about how my boiler was serviced yesterday by an engineer from 24/7, Brett. Very professional and eficient.
Mark was very personable and efficient. He discussed with me the condition of our current boiler and gave tips on looking at the possibility of replacing it in in the near future, due to its age and inefficiency. He was very understanding of us as OAPs and the fact that my has significant disabilities. He was not in a hurry and did not dismiss my numerous questions. If there are awards available for employees, he should certainly get one. He is a good role model for others.
Good service
This is to acknowledge the excellent work carried out by Benjamin Farenden during the annual boiler service on 7th July 2025. The engineer arrived on time, was courteous and professional throughout the visit, and demonstrated thorough knowledge of the system. He carried out a full inspection, performed all required checks, and clearly explained the condition of the boiler and any observations. His work was efficient, tidy, and completed to a high standard. The boiler was found to be in good working condition, with no immediate issues detected.
This is to acknowledge the excellent work carried out by Benjamin Farenden during the annual boiler service on 7th July 2025. The engineer arrived on time, was courteous and professional throughout the visit, and demonstrated thorough knowledge of the system. He carried out a full inspection, performed all required checks, and clearly explained the condition of the boiler and any observations. His work was efficient, tidy, and completed to a high standard. The boiler was found to be in good working condition, with no immediate issues detected.
Very simple process and am a returning customer. Very happy to return to the fold
Im happ all service. Good company
Have not used the service yet as it doesn't start for another 2 weeks. Sign up was easy enough and decent discounts.
No issues with signing up.
Whoever is giving them 5 stars is either a fake reviewer or have not used them enough. From my 2 years of experience, the company will find any excuse to decline your claim and their engineers do not have availability, even when booked on the day they keep changing it. Being a landlord they are impossible to deal with.
Good communication and customer discount very impressive especially in these hard times. Also the package was what I needed
David was so polite, thorough and pleasant. Kept me advised of how the job was going. Very efficient and left everything very clean and tidy. Couldn’t ask for better service.
On time, very professional and friendly too. The engineer (Adrian??) was a super nice guy, gave me a call when he was half an hour off. Got the job done in a prompt, professional manner. Brilliant end to end service.
Great customer service very pleased
Good communication re timings etc. Engineer was smart, clean, polite and came in did the job advised me on something I wasn’t sure about. Good job done thanks
The agent couldn't of been more helpful would highly recommend 247rescue
Good service but too many marketing calls. Mentioned this in feedback and have been assured these will be stopped.
Based on analysis of 20 reviews rated 1-2 stars for 247 Home Rescue
“Poor service”
“Had the policy with all the trimming”
“I did NOT appreciate the intrusion of a phone call (which my phone correctly flagged as spam) part way through the pr...”
“Engineer David Greenidge attend the boiler servicing he did call in advance before coming he was polite and carried o...”
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247 Home Rescue is a UK-based service provider that specializes in home emergency cover and repair services. The company offers a range of insurance products designed to protect homeowners from unexpected costs associated with household emergencies, including plumbing, electrical issues, and appliance breakdowns. By providing 24/7 assistance, 247 Home Rescue aims to ensure that customers receive prompt and reliable service when they encounter urgent home repair needs. The company's target market primarily includes homeowners and renters seeking peace of mind through comprehensive home emergency coverage. With a focus on customer satisfaction, 247 Home Rescue strives to deliver fast, efficient solutions to common household problems, helping clients manage the challenges of home ownership effectively. Through its online platform, customers can easily access service information and manage their policies, making it a convenient option for those looking for home protection services.
247 Home Rescue receives overwhelmingly positive feedback, with many customers praising the excellent service and the professionalism of the engineers. Reviewers frequently highlight the politeness and knowledge of the staff, noting that they provide clear explanations and complete tasks efficiently. Customers appreciate the promptness of appointments, with many mentioning that engineers arrive on time and leave no mess behind. However, there are some complaints regarding issues with promotional codes, as one customer experienced difficulties applying a discount during the purchase process. Despite this minor setback, the overall sentiment remains highly favorable, with consumers expressing satisfaction with the quality of service and the competitive pricing. Overall, 247 Home Rescue is regarded as a reliable choice for home service needs.
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