247 Home Rescue Reviews

Nice and easy to set up

Next day response and morning visit. Engineer texted with arrival time. Part required not in van and engineer phoned for nearest location and was back within the hour. Fault resolved well before lunch time.Thanks to engineer. Happy customer.

Gary was polite and on time. He called 30 minutes before to inform us he was on his way.

All great, but agents accent & speaking fast was difficult to understand at times

Excellent service very happy Matthew came on time and did the service very polite and knowledgeable engineer he found a few minor issues that where quickly fixed and we were all up and running again 10/10

The electrician turned up 7 hours after calling in. Eventually identified the issue. However despite the consumer unit tripping again, he didn’t investigate further. 2 hours later it tripped again. We managed to sort it out ourselves. At 8.30pm, it tripped again. After calling 24/7, I was told someone would call the next morning, despite it being 24/7. Not quite 25/7 to leave someone with a disability with out hot water. I called again the next morning as no one had called. I was told someone would call me. Whilst waiting, I identified what the fault was, the same as on the Saturday, but a different area. As I knew what the issue was I removed the sockets to restore power. As a result of me removing the sockets to restore power, something that should have been done in the beginning, I was called to be told they wouldn’t be sending an electrician. The point of 24/7 is to get you an emergency engineer as soon as possible. What it actually stands for is that they will get you an emergency engineer ‘within’ 24 hours. I also thought the point of 24/7 was to ‘fix’ the problem, but in this case, that definitely did not happen. As a result, I will be looking for alternative cover. 24/7 certainly missed the mark, especially for someone with a disability.

Simple easy to complete application process also good discount which swung the deal

Great service when needed! Bradley came to visit for our annual boiler service, did a great job, explained everything and was clean and proficient!

Very polite and helpful

Engineer Azaz Ahmed arrived when he said he would. He was polite and courteous and carried out the necessary work and tests. Explained what he had done and gave me the opportunity to ask any questions.

Mohammed visited to do my boiler service. Very friendly and polite. Very happy

He explained things clearly and gave helpful advice.

Mark was our engineer, he was polite and helpful

Prompt and efficient service

Very easy to use

Shaun was V polite and professional, thanks v much

The engineer was polite friendly and very helpful

It was easy to sign up, no problems.

Very good from start to finish. Engineer knew his stuff and was polite and professional. Thank you

The company kept us updated at all times even after the original appointment was cancelled due to an emergency they were straight on the phone to rearrange a new appointment. Their engineer Liam Tullet whom we have met on four different appointments was professional and courteous and very respectful I would have no hesitation in recommending this company to anyone.