Yuno Energy Reviews

I had problem with contact by phone but when I leave the message on messanger they contact me straight away.

This company specialises in fraud & theft hidden behind the most complicated app. & billing methods they could devise! Almost emptied my bank acc. in just over 3 weeks. No call back after removing my last review. Offer no reason for doubling my bills and refused to provide a complaint reference number to prevent my taking this issue to the energy regulator! Bland reply to every email providing no helpful information.

Fantastic support. STEPHANIE has helped my wife and myself in a great, efficient and fast way. Congratulations to Yuno for having a great pro.

Ella helped me with my query today and she was very helpful,great answered immediately and no waiting on a queue.

I needed to end my contract. Couldn’t be more helpful which is unusual. Ella was brilliant.

Dealt with efficiently by Conor

Ella was really helpful today- was transferring from another supplier and the transaction was seamless. Really friendly and sorted out my query within 24hours.

This is prepay but yuno estimate your usage from no were will not accept a meter reading unless it from esb and charged me 2150euros for 3 mounts eletricity when I contacted them they were no help at all their app chat function is worse than useless if u ask a question they don't want to answer they just close the chat or ignore you completely i have being contacting them about a refund and nobody has an answer it is always another department that handles that so my advice is stay away because this is the worst company I have ever dealt with and acording to their own customer service I'm not the only one having these problems

Speaking with Ajay today. Very helpful and professional.

Ella was an excellent customer service agent and is superb at her job.

Ella was very helpful and professional

Started Dealing with Dylan to transfer my account from Electric Ireland to Yuno Energy Dylan was such a pleasure to talk to on the phone and very efficient and helpful. Transfer was effortless. Just got off the phone with Stephanie to add my wife to the account, again it was effortless and Stephanie was very pleasant on the phone. Great service 5 🌟

Dealt with Stephanie today and she was very helpful. Great customer service

Ella helped me with my query today and she was very helpful,great the phone is answered immediately and no waiting on a queue.

I dealt with a lovely lady named Ella, she's a fantastic representation for Yuno and I'm a happy customer. Thanks Aidan

Dealing with Ajay today regarding my cooling off period and contract. Very helpful and got my issue dealt with immediately. I would definitely recommend Ajay Catherine

Bad app support, but email support works very good.

Dealing with Conor today, waiting less than a minute to talk to him, he was able to answer my questions clearly, quickly.. good to see a company being efficient.. few and far between these days! Thanks Conor

Excellent service from Keith in HR helping me to set up the Yuno app on my phone. Thank you Keith.