Yuno Energy Reviews

Very happy with service provided. Easy to use app and see what your usage is customer service is also great. Kyra helped me with a query for usage statement and was very efficient thanks a million.

Spoke to Eduardo from Yuno and he was very helpful with my queries and next steps. Very polite too. Thank you Eduardo!

Constance was very helpful with my query today

Fast customer service support, very helpful, professional and friendly.

I really like Yuno electricity supplier. It's so easy to see what you are using and they are very fast in responding to any queries. Perfect

Ajay is very polite and competent

Eduardo helped me on a few items today and he was very good and patient. The application is not good as it only handles one account and you have to log out and log back in with different eMail addresses and passwords to access other accounts that you may have. I have 3 accounts and it required 3 different eMail addresses and passwords so it's not efficient to be able to switch accounts easily. In terms of support, Eduardo was prompt and efficient and answered every question quickly and efficiently. Thanks Eduardo.

Kyra was amazing - patient & knowledgeable. She went through everything with me so I could understand the billing system. She was very professional but also really friendly. Best customer service ever.

If you want the job done KYRA is the go to person.She is the voice of YUNO. Yuno what I mean .Great job Kyra

Constance was very quick and efficient

Wonderful staff member Ella, 👏

Kyra was extremely helpful, informative & patient in her dealings with me today. She explained everything in a clear manner

I spoke with Sarang today because the charges shown on the yuno app did not equate to the kW used. Sarang was very helpful and explained what he could see on his side. Add there was a discrepancy, he asked me to send screenshots. I've done that but I haven't had a response. I'm happy with the support I received today from Sarang as he was very helpful. If I had a fix to the issue I reported, I'd score 5 out of 5.

Sharmaine was very helpful today - very pleasant, professional and efficient

Constance in Customer Care made my day by being so calm, happy and friendly. There was no sense of urgency to help sort my tech issue. Since joining Yuno when they set up in Ireland I have been so happy with them as a service provider. Well done Yuno.

This company refuse to give me a final meter reading on which my final account is based. I wonder why??

Sharmaine was very helpful solved my problem quickly and very professionally and my call was answered immediately I am out of contract with Yuno now and because of Sharmaine will now negotiate a new contract thanks again

I moved from Yuno Energy on 16th September 2024. Since moving I have tried on numerous occasion to get my microgeneration funds due from Yuno Energy but to no avail. I keep getting more excuses every time I phone them. I am a pensioner and all I want is what is well overdue to me. Eileen Hudson

I have recently joined Yuno and am still learning how the billing system works so phoned customer service and spoke with Constance who patiently described in detail how Yuno’s system works. Found this very helpful, full marks to Yuno for having excellent customer support.