Yorkshire Water Reviews

The lady's understanding and calmness

Yorkshire water really seem to care! They have been informative and helpful in dealing with what could have been a really stressful and costly situation. Thank you

Abysmal - have now been without water for over 24 hours after my meter failed and started spraying water all over the kitchen. Still waiting for my 5pm to 8pm 'urgent works' appointment (it's now 11pm) and had to endure a 50 minute wait when chasing up at 8pm. Followed up just now and they can't get hold of the assigned plumber. Sub optimal would be a polite description of a company that would appear to struggle to organise a party in a brewery.

Very helpful and friendly person I spoke to

Very straightforward process to register a new account

Yorkshire Water is ok generally but we haven’t had our meter read for years . It’s in the front garden and the site was lost when a large tree was removed. A few men have been round probing with a stick but they have never found it. We suggested a metal detector but nobody ever came round with one. So we have no idea if we are paying the correct amount.

Quick to get through and great customer service.

Excellent service with a small query I had. Resolved in 10 minutes

Just paid my bill..exactly the same amount used as last time, but my bill has increased by 38.1%..how can Yorkshire Water possibly justify this?The only thing I can think of is that the increase is needed to pay the usual obscene bonuses...

Easy closure process

No contact as of yet regarding setting account

Had some excellent support and help from Helen at Yorkshire Water today 😀 thank you great customer service

I’ve had a great experience with Yorkshire Water. Their customer service is always polite, professional, and quick to respond. Setting up my account was smooth, and their online platform is easy to use.

You’re charging more than ever for water and giving less . The whole thing is a joke and full of corrupt fuckwits getting big bonuses while the working people suffer

Because Natalie was brilliant very helpful thanks

It’s always easy to contact Yorkshire Water, whether by phone or website and I have been able to resolve the issue very quickly. The website is straightforward and easy to navigate. Representatives on the phone are invariably pleasant, polite and knowledgeable.

Fabulous company they really do know how to look after customers. They treat you with compassion and respect. From the day my mum passed away to now. They couldn’t have done anymore. They never bombarded me with bills or calls the only thing I had to do was let them know when my mums house and sold and that was it. It took 2 years to sell my mums house and I had know stress from Yorkshire water. Not like I did from other companies. Thank you

Cancellation process was easy and simple.

Prompt, and detailed explanation. It was a good experience