Yorkshire Water Reviews

Best customer care line with positive response and positive behaviour reaching out of the way to helping out thanks

Friendly staff very knowledgeable.

easy to use and quick responce

I’m moving home, opened YWA account, entered new home details and existing home details. Incredibly easy and super efficient 😎😎

im not sure if my account is open yet so i can't give proper feedback but so far so goos

It seemed easy and hassle free to set up

I was refunded in time and communication is top-notch. I was never misguided. Keep on good work.

Kiran was wonderful to talk to today, and very helpful Thank you Kiran

It was a quick process registering for my new property.

Excellent service

He was calm and offered to help/suggested solutions. Even though this hasn’t been resolved, he did very well

Quality, uninterrupted water supply. Prompt billing and options to pay the bills.

Called to sort out my payment methods and man on the phone was helpful. Clear instructions and sorted everything within 10 minutes.

Used their call back service three times to complain about abuse of the Direct Debit Agreement but received no reply from them. This is unbelievable. Why advertise a service that is not manned? Yorkshire Water now says it has 'reached out to me' and asks for more information. How do they expect me to give them the information?!!!! I'm not sticking it on Trustpilot!

Just had a chat with a Yorkshire Water rep re getting a Water meter. The person I spoke with was excellent, made me feel like I really mattered.

I feel my issues were understood and are on the way to be resolved service overall excellent

My call handler was great , helped me with care and compassion

Straight forward doing on line

Great customer service polite efficient helpful staff quick to get your problem solved asap.