Yorkshire Water Reviews

Good communication, but still need to know my RV, and how my bill is calculated please? regards, Graham

Dealt with the issue quickly professionally and was resolved successfully

I think considering how much you are about to be charging me for water, you would expect anything else. I am moving into a 2 bedroom property with a water meter. and you are going to charge me over £70. I was previously living in a 4 bed property and paying less than that and you still had to refund me.

Every time that I've had to communicate with Yorkshite Water I've been really impressed with both their response time and the quality of their information. They listen, process requirements and act upon them quickly.

Payment spot on kept me updated on any problems that's occurred

Was worried about all the admin of moving but, it was so easy on the website to close the account

Easy process

Great and easy answer

I had to call about activating a Lasting Power of Attorney for a family member. I was treated politely and given clear information. Very helpful and friendly service.

My experience is good and every time when I need to sort out something regarding bill or account I always get heard and my problems manage by team affectively.

They know exactly how to talk to customers with a friendly manner and with professionalism

Moved house from a five-bedroom detached with five people living there, a hot tub and pond, to a three-bedroom terrace with four people living there, but you have estimated that our water bill will be £10 per month more than at our old house. I don't mind paying for the water we've used but the bill says our payments won't be reviewed for 12 months.

My experience was a very good one the lady who helped me went above and beyond and she explained everything to me in detail and she helped me to understand and she was very empathic and she dealt with my query in a very professional manner Massive Thankyou Deborah Farrell

Excellent customer service representative and a very straightforward service

Easy to use website to set up new account and prompt response.

Easy to use website, easy to register and get the property set up with direct debit

Easy to set up. However... I feel I am being charged too much.

don't understand the latest bill that has been sent

Easy online portal for ending the contact/leaving the property. I received an email immediately afterwards with the amount that will be paid back into my account.