Yorkshire Water Reviews

Absolutely excellent customer care person. Resolved everything quickly, easily and with humour. A great experience.

Customer service is perfect and the engineer I discussed with is also sound, we booked an appointment to look at how to resolve the issue.

The lady was kind and pleasant,really helpful

Excellent customer service overall.

Reported an issue where there was no water in the whole apartment block. They responded quickly and resolved the problem within an hour, then called back to ensure it was fixed.

Good Customer Service, got everything done what was needed with no Complications, I am Happy with everything, Thankyou

Sarah was very easy to talk to, dealt with my enquiry with excellent efficiency, she's a credit to the company. 😊

Polite phone staff. Jeannette sorted my account instantly.

Was struggling with last 2 payments Claire sorted it out for me am so happy and appreciated what she did for me to ease the worry and stress of getting into debt thank you Claire

I spoke with a Yorkshire Water representative today (Meg) who was extremely helpful, knowledgeable. The phone call was a pleasure, and I have had my query answered in no time. I had my quandary fixed. Thankyou 10/10 for service

Great service and professional service.

The Yorkshire water sorry lovely for forgetting your name but she was lovely. IM not the best on phone because I have mental health. And find it hard to get things out, but she put me at. He's, I'm very pleased with the service I got. I know it flair, by next month. Everything will be resolved. I just want the debt, that's on my credit. That shouldn't be there off and she put me at ease and let me know that it would be sorted

Spoke to drew today. Took the time to explain my query and made my mind be at ease. A credit to the company’s thanks again drew have a great day👌

I called to request a water meter and my call was answered swiftly and efficiently

There was a costly mistake on my bill due to a system error. I phoned and spoke to a patient, kind and caring lady who resolved the issue very quickly. I received a new bill via email within a few hours. Great service!

I called Yorkshire water today to with some issue's regarding my future bills the representative I spoke to was very polite and professional at all times. My query was sorted out on the 1st call so I'm happy to say that Yorkshire Water are a company that really do listen to their customers and put their welfare 1st

My enquiry was dealt with efficiently, promptly and in friendly manner.

Always pleasant to talk to and sort your problem promptly.

Gentleman was very polite and helpful and dealt with my enquiry super quick great customer service!!!