Yorkshire Water Reviews

Provide very good customer service to me

Always helpful, polite and friendly customer service's. Other companies should take note and follow their lead, would make life so much easier if everyone could treat others with respect and politeness. 10/10 👍🏻

The representatives I spoke to were really helpful and sympathetic re: bills.

Jeanette was really helpful and helped me to sort my account this morning. She explained how things worked as we went along and gave me great advice on fixing my issues.

Very polite and helpful customer service

Got my problem sorted quickly without stress

Jeanette was very helpful and patient with me. She had good knowledge and was happy to talk through my options with me. Overall a very pleasant customer service experience I felt listened to and valued

Helped always by real people instead of CHAT boxes

Takes a wile to get to the right department

Claire was very helpful and understanding.

Lovely customer service, knows what she was doing. Solved my problem. Very polite

I am in lowest part of my life and Yorkshire water customer service has reduced my water bill by half and I am very happy. Thanks very much Yorkshire water.

Called today after a text said to discuss my meter readings. Spoke to Drew, happy and friendly, explained options for further readings and payment options and was a delight to talk to. Very helpful and would want him to answer all the calls in the future.

Yorkshire water latest I've just received a letter from Yorkshire water telling me I'm lieing about my illness caused by Yorkshire waters water supply there is no mention as to why Yorkshire water took over 14 months before they tested the water and the fact that I've complained multiple times about their nasty over chlorinated water and I've kept reviews on this site for evidence as to Yorkshire waters actions all this joke and disgrace of a company say is the test is within legal limits well because of Yorkshire waters deliberate delays and insulting behavior it's time for Yorkshire water to answer to the government for their actions I will be giving the government department all the information regarding these complaints including when the doctors last year confirmed over chlorinated water would agravate my medical conditions this information was given to Yorkshire water but they just brushed it off and ignored the information and also why do Yorkshire water customer services keep asking on this site for more information when they clearly just ignore it this comment is aimed at customer service staff NIKKI and also REHANA S

Janette was very helpful, professional and quick. 10/10 !!!

Very helpful and knowledgable advisor, happy with the seeviie

My telephone call to Yorkshire Water was answered quickly. The lady who dealt with me was extremely courteous, efficient and respectful throughout. My situation was dealt with immediately. I have no complaints whatsoever.

Fantastic customer service waiting time a bit long but spoke to a lovely lady who made the wait worth while

very easy to deal with.