Yorkshire Water Reviews

Easy to do on phone

Good customer service.

Kathryn the telephonist was such a GREAT communicator What a lovely disposition she has. What an OUTSTANDING employee If she has other similar reviews please award her with an extra Day's holiday entitlement

Easy to use website

Very nice and satisfied service

Brilliant service, the lady that dealt with my issue was very knowledgeable and showed great professionalism. Thanks

Simple, quick and easy

Brilliant customer service. The agent answered all my questions. They were polite and friendly.

Today I had my annual statement, called Yorkshire water with a couple small enquiries, the assistant was very courtesy towards old people like me , most understanding , and all my little problem was dealt with eas and professionally as it could be , many thanks to Yorkshire Water and the excellent assistant .CHEERS

I was experiencing financial difficulties and I needed some help. Yorkshire Water kindly provided me with assistance through the Community Trust and set up a new payment plan for me...the help and support I received was marvellous and I thank you. David

The gentleman on the other side explained the reason why my bill went 50% up. I've never been so shocked. The price of water - it's nothing but extortion!!!

Great people, with great communication skills

Best customer service team! Very professional, efficient and fast. Will be amazing if at least half of administrative institutions will have the same customer service.

This was my first interaction with Yorkshire Water for some time, and I was very pleased with the prompt and efficient way that my enquiry was dealt with. The advisor was polite and helpful and explained the process concisely. All in all I am an extremely satisfied customer.

All made very easy and understandable

very helpful

We have never had any problems with you and letting you know about our move, you made it simple and easy. We do have to use a water filter for the water but your personal service has been very good.

Excellent service

Great customer service!!!!