It was completed really quick and easy
It was completed really quick and easy
Zenith Insurance is a UK-based insurance provider specializing in car and van insurance solutions. Operating under the trading names Zenith Car and Zenith Van, the company is a subsidiary of BISL Limited, which is authorized and regulated by the Financial Conduct Authority. Zenith Insurance focuses on delivering tailored insurance products that cater to individual customer needs, ensuring peace of mind on the road. The company targets a diverse clientele, including private vehicle owners and commercial van operators. Zenith Insurance offers 24/7 emergency helpline support and employs advanced counter-fraud systems to help keep insurance costs manageable for its customers. By arranging and administering car and van insurance, Zenith Insurance aims to provide reliable coverage and support to its policyholders. For more information, visit their website at www.zenith-insure.com.
Zenith Insurance receives a mixed response from customers, with many praising the ease of setting up policies and the quick service provided. Reviewers frequently highlight the good value for money and competitive pricing, noting that the process is straightforward and user-friendly.
However, there are significant complaints regarding customer service, with several consumers expressing frustration over poor communication and unhelpful staff. Issues arise particularly when attempting to make changes to policies, such as switching vehicles mid-term, which some find impossible through the online portal. Additionally, the cancellation fee has drawn criticism, with customers feeling penalized for making adjustments.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 60 | 100% | +0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 3.2 | 11 |
| Jul 25 | 3.2 | 28 |
| Aug 25 | 5.0 | 12 |
| Sep 25 | 3.8 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very easy to do very happy”
“Very bad costumer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 2.9 out of 5 (fair) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 60 |
Bottom line: Zenith Insurance is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 2.9).
60 reviews of Zenith Insurance. Filter by what matters to you.
Very easy to us your app. Everything there which require.
Very nice customer service, had no problems what so ever . Thank you guys
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Polarized pattern: few middle ratings. 63% of recent reviews are 4–5★ and 30% are 1–2★.
After being directed to Zenith website from a comparison site, the process was simple and quick.
Very happy highly recommended
After looking on Internet for van insurance, Zenith was definitely the best for me. Easy application and easy to follow product cover add on
We bought a new car and Zenith insurance was the right one for us catering for our needs.
So easy to get my van insurance, at a good price
Zenith Insurance is a UK-based insurance provider specializing in car and van insurance solutions. Operating under the trading names Zenith Car and Zenith Van, the company is a subsidiary of BISL Limited, which is authorized and regulated by the Financial Conduct Authority. Zenith Insurance focuses on delivering tailored insurance products that cater to individual customer needs, ensuring peace of mind on the road. The company targets a diverse clientele, including private vehicle owners and commercial van operators. Zenith Insurance offers 24/7 emergency helpline support and employs advanced counter-fraud systems to help keep insurance costs manageable for its customers. By arranging and administering car and van insurance, Zenith Insurance aims to provide reliable coverage and support to its policyholders. For more information, visit their website at www.zenith-insure.com.
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