Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.6	60	100%	+0.6	● Low

3.6 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Sep 2025.

Last 3 months: 3.8▲ 0.6
12-month avg: 3.6
All-time: 3.6
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Value	Service	Trend	Reviews
Zenith InsuranceThis company	3.6 out of 5 (good)	100 out of 100	3.2 out of 5 (fair)	2.9 out of 5 (fair)	—	60
Frontier Home Insurance	4.7 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.7 out of 5 (good)	—	1,060
JustCover Travel Insurance	4.8 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.9 out of 5 (good)	—	1,060
247 Home Rescue	4.8 out of 5 (good)	100 out of 100	3.9 out of 5 (good)	4.7 out of 5 (good)	—	1,060
Travel Insurance Saver	4.9 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.7 out of 5 (good)	—	60

Bottom line: Zenith Insurance is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 2.9).

Michal Ciepiela

1 review

Sep 14, 2025

Featured

Good value for money

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Ivan Krupskyi

1 review

Sep 13, 2025

Featured

50 GBP Canellation fee, because they can't make a change on my policy...

Wanted to make a change from car to van 6 month into insurance, they can't quote me. Wanted to make a change from car to another car 7 month into my policy, they can't quote me. Got new insurance, came here to cancel this crap - 50GBP fee for cancellation. What a bunch of mean morons

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olag gotsi

1 review

Sep 13, 2025

Featured

Very bad costumer service

Very bad costumer service. I don't think these guys know what they are doing, very unhelpful and they just lost a costumer from their poor communication.

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Michelle bartlett

1 review

Sep 11, 2025

Featured

Very easy to do very happy

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Norman Halcrow

1 review

Sep 9, 2025

Zenith Complaints Department corrected earlier customer service mistakes

Since submitting my earlier review on Zenith policy regarding payment of cancellation fee, I was contacted by Customer Complaints Department, who have corrected earlier mistakes by their Customer Service staff and apologised for any inconvenience. Fee charged will now be refunded together with an amount for unused insurance cover period.

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B U

1 review

Sep 9, 2025

The best agency

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James Waugh

1 review

Sep 7, 2025

Easy to setup

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Jeffrey Choularton

1 review

Sep 6, 2025

Do not use if you want to change car mid-term…

Went to change my car mid-term on the portal from a F Type Jaguar to a Mercedes C300 (so a more common car with less power). Could not do on the hub so called them. Was told they don’t insure this car! So I had to pay a cancellation fee (it wasn’t me that cancelled, it was them). Also have lost a years NCB as the policy finished mid-term. Nothing else was changed, only changing cars. Found insurance with Allianz right away at a lower cost than my Zenith policy. What a cob. AVOID AT ALL COSTS IF YOU CHANGE YOUR CAR MID-TERM. I will be informing all the car clubs I am a member of to ensure others don’t use this company! Update: They called me today to explain they could not insure the Mercedes as their underwriters don’t insure this vehicle. However they agreed to refund me the cancellation charge as a goodwill gesture. The lady on the phone was very good. I will update again when I receive the refund etc. 2nd Update: Refunds duly received as expected.

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MR E DUFFIELD

1 review

Sep 1, 2025

Very helpful service

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david jackson

1 review

Aug 26, 2025

Van insurance

I had my renewal for my insurance come through from my previous insurance company. I thought i would try comparison sites and zenith were not the cheapest but offered better cover and extras. I decided to give them a go it was easy to follow on there site and saved me over £100

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