Fast and prompt
Fast and prompt
4.3
Great
1,000 reviews
5-star
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Review summary
Yuno Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Meher Support today
Meher, the Agent I spoke with over the phone understood my request straight away and immediately provided support. Very knowledgeable and kind, the explanations provided were clear and easy to grasp. Thank you
Awful customer service
Awful customer service, they started to take money from me on a day in the month that definitely didn’t suit me, refused to change the date. Took no responsibility for the mix up in dates, blamed me and the told me they will charge me €100 if I go to another provider. Avoid this bunch at all costs !
Yuno kept charging even after switching…
Yuno kept charging even after switching and bills were generated and still not able to resolve that issue and they debit money in advance and hard to get back the money
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.yunoenergy.ie
All reviews
1,000 total • Write a review
Showing 971 - 980 of 996 reviews
CL
Very professional. Conor
Conor was very helpful in explaining the process to me for taking the monthly payment. I feel more relaxed now that I understand how it works. He was very professional, very knowledgeable and a pleasure to deal with.
Date of experience: October 11, 2023
IS
I would like to express my very…
I would like to express my very positive opinion about the customer service at YunoEnergy, especially in the context of the service provided by Josh. Josh was incredibly helpful and professional in his approach to my needs. He provided comprehensive answers to all my questions and helped me understand the process related to my inquiry. His communication was clear, courteous, and patient, which I greatly appreciate. Thanks to such customer service, I feel confident and satisfied with my choice of YunoEnergy as an energy service provider. I thank Josh and the entire YunoEnergy team for their excellent customer service. Warm regards
Date of experience: October 11, 2023
GR
Super Customer Care
Lauren sorted out my double payment issue very professionally with a friendly voice throughout our conversation.
Date of experience: October 10, 2023
DM
Have an issue for payment on the app
Have an issue for payment on the app, but the agent has it clarified . Well done
Date of experience: October 6, 2023
C
Consumer
US
Great Customer Service
Had an issue with my bill, what was on the app didn’t reflect the actual payment taken from my account, so I called for an explanation and they were not anything but super helpful and apologetic. It made completely sense what happened and being the first month with them I expected a little difference anyway. But I’m loving the live app update showing times and days you spend more, makes you really conscious of what you are spending and you can also see the results of saving straight away.
Date of experience: October 6, 2023
SN
Sharon was prompt in her call backs and…
Sharon was prompt in her call backs and advices on various plans and options available.
Date of experience: October 6, 2023
C
Chloe
US
Great service 100% recommend
Was talking to Sharon today and she was nothing but helpful, thanks so much. Great to know we have a service we can rely on and not be stuck on hold for ages! Thanks so much, much appreciated. For anyone doubtful of switching I would recommend taking the leap.
Date of experience: October 4, 2023
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