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Youi receives high praise for its friendly and helpful staff, with many customers noting the excellent service and quick response times. Reviewers appreciate the knowledgeable consultants who provide clear information and assist with saving money on insurance policies.
Positive experiences highlight the ease of communication and the professionalism of the agents, contributing to a sense of trust and satisfaction. However, some customers express frustration over quotes that are significantly higher than competitors, with one reviewer mentioning a quote that was over three times more expensive. Despite these complaints, the overwhelming sentiment remains positive, with many consumers feeling they made a wise choice in switching to Youi. Overall, Youi is recognized for its great service, though potential customers should be aware of the pricing concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Glad I made the switch”
“The agent was very polite, personable and helpful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.5 out of 5 (good) | — | 60 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 60 |
Bottom line: Youi is #5 of 5 on overall rating in this group. On value, Travel Insurance Saver scores higher (4.9 vs 3.5).
60 reviews of Youi. Filter by what matters to you.
Maximum agreed value for my car $7,400 Elsewhere I had no problem getting $10,000 cover for same car. Even the $7,400 cover attracted a very high premium. The only way to receive a reasonable quote was with market value policy.
Giving banking details over the phone The agent seemed distracted and called me the wrong name and read my email back to me incorrectly
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CrowdTrust is a review platform designed to help consumers make informed purchasing decisions by providing authentic feedback from real users. The company facilitates the collection and display of customer reviews, enabling businesses to showcase their services and products transparently. By fostering a community of trust, CrowdTrust empowers consumers to share their experiences while allowing companies to enhance their reputation through credible testimonials. Targeting both consumers and businesses, CrowdTrust serves a diverse range of industries, offering a space for users to read and write reviews on various products and services. This platform is particularly beneficial for companies looking to improve customer engagement and gain insights from user feedback. With an emphasis on transparency and authenticity, CrowdTrust aims to connect businesses with their customers effectively, promoting a culture of trust and accountability in online transactions.
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