Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over Β£200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

Dealt with care

Dealt with care very professional with a lot of patience

a
I really like how easy it was to set up…

I really like how easy it was to set up a new account

Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Company details

Information provided by various external sources

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Contact info

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All reviews

1,000 total β€’ Write a review

Showing 281 - 290 of 996 reviews
MO
5 out of 5 stars

Progressive

I think so. I've been participating in the survey for a while, so I beleive the feedback gets to the right authority by the improvements we see in subsequent actions

Date of experience: June 28, 2025

JS
5 out of 5 stars

I have autism and the service excellent

I have autism and the service excellent

Date of experience: June 28, 2025

ML
5 out of 5 stars

To move

To move, I am contacting several public institutions before moving. Among them, Yorkshire Water has become the easiest. I still haven't solved all the problems with other public institutions that started on the same day, but Yorkshire Water has a unified and professional way of contacting and solving customers. I commend Yorkshire Water.

Date of experience: June 27, 2025

LF
5 out of 5 stars

They are so kind to help me about my…

They are so kind to help me about my payments

Date of experience: June 27, 2025

As
5 out of 5 stars

Great customer service support

Quickly answered. Agent resolved my dd issue within a minute with no issues. Very easy

Date of experience: June 27, 2025

JC
5 out of 5 stars

Great Experience

Yorkshire water has always been helpful and the website is easy to understand and simple to use.

Date of experience: June 27, 2025

MB
5 out of 5 stars

easy to use and email response was…

easy to use and email response was quick once on line account added

Date of experience: June 27, 2025

c
5 out of 5 stars

straight forward

straight forward

Date of experience: June 27, 2025

MA
5 out of 5 stars

They were very helpful and dealt with…

They were very helpful and dealt with my request very promptly. Was a pleasure to deal with them

Date of experience: June 27, 2025

K
5 out of 5 stars

Really easy process

Really easy process

Date of experience: June 27, 2025

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