Faye Travel Insurance provides comprehensive whole-trip travel insurance designed to protect travelers throughout their journeys. The company offers various plans tailored for domestic, international, and cruise travel, ensuring coverage for a wide range of incidents, including emergency medical expenses, trip cancellations, and lost or damaged baggage. With competitive pricing starting at $4.64 per day, Faye aims to make travel insurance accessible to a diverse clientele.
Targeting travelers seeking peace of mind during their trips, Faye Travel Insurance emphasizes user-friendly features such as 24/7 support, instant claims processing, and access to over 20,000 telemedicine doctors. The company also offers additional coverage options for adventure sports, pet care, and rental car protection, catering to the varied needs of modern travelers. For more information, visit their website at www.withfaye.com.
Faye Travel Insurance has a positive customer experience.
Faye Travel Insurance receives overwhelmingly positive feedback, with many customers praising the ease of use of their website and app, as well as the peace of mind provided by their coverage. Reviewers frequently highlight the straightforward claims process and proactive customer service, noting that they felt well-informed throughout their trips.
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Many appreciate the good coverage offered at a reasonable price, which adds to their confidence while traveling. However, a few customers express dissatisfaction, particularly regarding claims related to flight cancellations, indicating that not all scenarios are covered. Despite these concerns, the majority of users report a smooth experience and express a willingness to use Faye again for future trips. Overall, Faye Travel Insurance is viewed positively by most consumers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
60
100%
—
● Low
4.8 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 57 positive reviews
Easy to use32%
18 mentions
Customer service12%
7 mentions
Prices & value12%
7 mentions
Smooth experience9%
5 mentions
“Found their website/app to be easy to navigate and straightforward”
On “Easy to use” · Sep 15, 2025
Top complaintsof 3 negative reviews
Payment issues67%
2 mentions
“The process was smooth, and my payment was accepted without any issues”
On “Payment issues” · Sep 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
Overall rating and review count for this company and similar companies
While I was fortunate to not need the monetary benefits of Faye Travel Insurance, I really appreciated the trip tracking with notifications about my flights. I had not expected the constant contact and I really appreciated that.
Our one experience with Faye was completely worth the price of admission! We had an emergency medical situation in a new city in a country we had just arrived in and Faye/Air Doctor sent a local doctor to our hotel room within one hour! Wow. Diagnosed and prescribed right there. The doctor even drove me to the pharmacy where I could get the Rx filled! Well worth the price paid for this service and for peace of mind. I will get Faye again.
It was simple and easy to shop, select, and purchase travel insurance. The app is easy too. The only issue I had is that the app would not stop notifying me that it was time to check in for my flights. No matter how much I declined or deleted the reminder (since I had checked in), it continued to remind me. That was annoying.
Why do they never reply to my reviews? I've been fighting with this unprofessional company for over 4 months to get a claim paid, but they keep denying it simply because I'm following the terms and conditions of their policy. They are asking for more documentation to verify my claim. This, with the only purpose of postponing my case. What "professional" company are you talking about Faye?
Travel was great!
Both LA and Mexico City made customs and immigration really easy! Only our last flight on Alaska was delayed but only an hour. We like Faye and will use it again.
Made me feel less anxious as a solo traveler to know I was covered from flight to train to car rental to Airbnb rentals. Loved the bonus offerings like tracking all my flights in one place and the Welcome pick-up offering for Rome!
Faye Travel Insurance provides comprehensive whole-trip travel insurance designed to protect travelers throughout their journeys. The company offers various plans tailored for domestic, international, and cruise travel, ensuring coverage for a wide range of incidents, including emergency medical expenses, trip cancellations, and lost or damaged baggage. With competitive pricing starting at $4.64 per day, Faye aims to make travel insurance accessible to a diverse clientele.
Targeting travelers seeking peace of mind during their trips, Faye Travel Insurance emphasizes user-friendly features such as 24/7 support, instant claims processing, and access to over 20,000 telemedicine doctors. The company also offers additional coverage options for adventure sports, pet care, and rental car protection, catering to the varied needs of modern travelers. For more information, visit their website at www.withfaye.com.
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