Winni

2.622 out of 5 stars
2.6
Average1,000 reviews

TrustScore

2.6
2.622 out of 5 stars
Average
5 out of 5 stars
374
4 out of 5 stars
33
3 out of 5 stars
10
2 out of 5 stars
7
1 out of 5 stars
576
1,000 reviews in total

Review summary

Winni has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Worst service

Worst service. Not all items are delivered. Different flowers delivered than what I ordered.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Stale flowers got delivered

Hi, I have placed an order for today. Order Id-508044533010 but stale flowers got delivered. I had to pay 883rs for the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Fake never order frm them they won't…

Fake never order frm them they won't deliver rather take ur money

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Worst service received as look like…

Worst service received as look like untrained run this app and earning money to make us fool only I ordered online that...Read more

0
0
🔥 High engagement

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Filter by rating:
over 5 years ago
5 out of 5 stars

perfect

helpful and perfect

Helpful?
Manoj
Manoj
1 reviews
over 5 years ago
5 out of 5 stars

Great support from Mannat;

Great support from Mannat;. Thanks.

Helpful?
Rupesh JHA
Rupesh JHA
1 reviews
over 5 years ago
5 out of 5 stars

It was nice discussion with Shivani

It was nice discussion with Shivani

Helpful?
over 5 years ago
5 out of 5 stars

feedback on live support

live support was quite helpful. gr8 work @preet

Helpful?
Rohit Kumar
Rohit Kumar
1 reviews
over 5 years ago
1 out of 5 stars

Never Buy Again From Winni

I get a Simple Chocolate Cake Even Name Not Mentioned. Even Cake is Eggless or Not doubtful. One More thing Cream is Vanilla, not Chocolate only Layered With Chocolate. If you are Happy To Playing Emotions (Not Mentioned Name) Of People by Doing Fraud and Taking Higher Charges (Rs. 900 Paid | Cake For Chocoholic | Weight: 500 gm | Eggless: TRUE | Heart Shape: FALSE | Message on Cake: Happy Birthday Rohit) from their Original Value by Showing False Image Of Products. From Swiggy With Same Shop and Approximately (Only Difference In Outside 3 Designed Made With Vanilla Cream With Strawberry Or Chery) Same Product (I Received) Which Cost for Half KG Only Rs. 400.

Helpful?
over 5 years ago
1 out of 5 stars

Worst service

Worst service. I ordered birthday cake for my friend. At the time flowers not in stock. They told me instead of flower buy other product. I told them to cancel flowers and repay that amount. At that time, the agreed and after some days i checked with my account but they did not tranfer the amount. When I asked with customer service they told that they tranfer the amount in winni wallet. I asked why you tranfer the amount in winni wallet instead of my account. They told that they did not transfer to account and informed me to buy things for the remaining amount. But i am not interested to buy any product. My question is why they did not tranfer money to my account. I did not cancel the product. Due to unavailability they cancelled, so they have to pay money but instead of they told me to buy other product using winni wallet. I totally upset on that day. I don't know what i have to do.

Helpful?
Shilpa Dash
Shilpa Dash
1 reviews
over 5 years ago
5 out of 5 stars

Thanks Shivi for helping me out.

Thanks Shivi for helping me out.

Helpful?
over 5 years ago
5 out of 5 stars

Perfect support provided and resolved…

Perfect support provided by Radha and she resolved my query in no time.

Helpful?
Deepak
Deepak
1 reviews
over 5 years ago
5 out of 5 stars

good customer service

SHIVI - A good customer service

Helpful?
Shilpi Hazari
Shilpi Hazari
1 reviews
over 5 years ago
1 out of 5 stars

Worst service ever by Archana from winni

Worst service ever, don't go for it. They never deliver at time and illiterate people spoils all surprise by calling to receiver rather than sender. Better go for swiggy or any other services. My order time was at 8-10pm customer care executive(archana) started calling me and receiver from morning 9 and forced us to receive our delivery before 2pm.

Helpful?
Desmond
Desmond
1 reviews
over 5 years ago
5 out of 5 stars

Prompt and exceptional support and…

Prompt and exceptional support and service.Thank you team.

Helpful?
over 5 years ago
1 out of 5 stars

DO NOT TRUST THIS PLACE TO QUICK ORDERING.

Most unreliable site to order urgent cakes. They don't inform you that the order cannot be delivered on the desired date and they don't process the refund into your original payment method. They use their useless Winni wallet which an unhappy customer will never use.

Helpful?
over 5 years ago
1 out of 5 stars

Worst and fraud site

Worst and fraud site. Ordered a birthday cake and it was supposed to delivered before 2pm. Even after 6pm they didn’t deliver. The cake was supposed to be cut at 6pm. They are not cancelling the order nor refunding the money.

Helpful?
Rafeeque Khan
Rafeeque Khan
1 reviews
over 5 years ago
5 out of 5 stars

Preet the supporting staff resolve my…

Preet the supporting staff resolve my issues and its very nice to chat with preet

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over 5 years ago
5 out of 5 stars

quick response

wanted to update a phone number and Shivi promptly responded.

Helpful?
Vanya
Vanya
1 reviews
over 5 years ago
5 out of 5 stars

Timely delivery

Timely delivery, recommended A+

Helpful?

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