Winni

2.622 out of 5 stars
2.6
Average1,000 reviews

TrustScore

2.6
2.622 out of 5 stars
Average
5 out of 5 stars
374
4 out of 5 stars
33
3 out of 5 stars
10
2 out of 5 stars
7
1 out of 5 stars
576
1,000 reviews in total

Review summary

Winni has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Worst service

Worst service. Not all items are delivered. Different flowers delivered than what I ordered.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Stale flowers got delivered

Hi, I have placed an order for today. Order Id-508044533010 but stale flowers got delivered. I had to pay 883rs for the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Fake never order frm them they won't…

Fake never order frm them they won't deliver rather take ur money

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Worst service received as look like…

Worst service received as look like untrained run this app and earning money to make us fool only I ordered online that...Read more

0
0
🔥 High engagement

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over 5 years ago
5 out of 5 stars

Good Response from customer executive

The customer support was good and answered my questions.

Helpful?
MarshMallow
MarshMallow
1 reviews
over 5 years ago
3 out of 5 stars

On-time delivery

On-time delivery. Slightly unrealistic prices. Good customer relation management. It could be better if the refunds could be delivered in a bank account also. had a great conversation Preet at the customer care desk.

Helpful?
over 5 years ago
5 out of 5 stars

I have ordered cake with wrong option…

I have ordered cake with wrong option by mistake. To update that i have contacted customer support via chat and it is updated just like that... wow.. that's awesome experience. Thank you for prompt response Preet.

Helpful?
over 5 years ago
5 out of 5 stars

good experience

Ms. Radha helped me out for getting into ordering my first cake from this website, would definitely review how was the product.

Helpful?
over 5 years ago
4 out of 5 stars

Customer care service is really…

Customer care service is really good.shivi attended me and was helpful, answered as many questions as i asked.😊

Helpful?
Richard Rego
Richard Rego
1 reviews
over 5 years ago
5 out of 5 stars

Neerja was very supportive and quick …

Neerja was very supportive and quick on my queries, thank you Winni for supporting us during this difficult time. All the best and stay safe.

Helpful?
Samuel John
Samuel John
1 reviews
over 5 years ago
5 out of 5 stars

Shivi was very helpful and supportive

Shivi was very helpful and supportive. He/She patiently answered my questions and helped me complete the order to my satisfaction.

Helpful?
Bhavin
Bhavin
1 reviews
over 5 years ago
5 out of 5 stars

My first and the best experience at…

My first and the best experience at winni! Got my order modified in a fraction of a second through the live chat feature. The customer support assistant Kiran was very courteous, understanding, helpful and prompt. Great Service!!

Helpful?
Naveen Nice
Naveen Nice
1 reviews
over 5 years ago
5 out of 5 stars

Very helpfull

Very helpfull Tnq u shivi

Helpful?
Syed Raheem
Syed Raheem
1 reviews
over 5 years ago
5 out of 5 stars

Thanks a lot Shivi

Thanks a lot Shivi ! You made the last minute change a special one for me !

Helpful?
Amit upadhyay
Amit upadhyay
1 reviews
over 5 years ago
5 out of 5 stars

I have spoken with Shilpa regarding a…

I have spoken with Shilpa regarding a shippment and new order enquiry. also i have discuss about some discount coupons. She helped me with proper tracking with the shippemt, also given me a discount code and solved my new order enquiry.

Helpful?
over 5 years ago
1 out of 5 stars

Worst app for cake

Please don't wate money and time in winni. Support team very bad. There is no refund policy if cake damaged or bad and no replacement for it. This site is cheating with people and their emotions

Helpful?
over 5 years ago
5 out of 5 stars

It was great experience interacting…

It was great experience interacting with you and you helped me for my queries well. thanks Neerja.

Helpful?
Imran Hala
Imran Hala
1 reviews
over 5 years ago
4 out of 5 stars

Kiran....thx for you quick and kind support.. :-)

thx a lot kiran....the staff person really supported and resolved my query very soon...really satisfied with their service.

Helpful?
Nikita Jain
Nikita Jain
1 reviews
over 5 years ago
1 out of 5 stars

I would have given negative rating

I would have given negative rating. Customer support doesn't respond. Don't trust this website.

Helpful?
Rajesh Human
Rajesh Human
1 reviews
over 5 years ago
1 out of 5 stars

My family bought the cake for 1299…

My family bought the cake for 1299 rupee . It was not good because it tasted like bitter cake than the sweet cake at all so I suggest to make some changes in the cake next time .

Helpful?
over 5 years ago
1 out of 5 stars

Worst app for the cake delivery

Worst app for the cake delivery, they did not even deliver the cake plus took the payment also. Fraud company...never ever buy from here never...frauders

Helpful?
over 5 years ago
1 out of 5 stars

Worst services I ever found in my life

I ordered cake, roses and chocolates in India Solapur city for Rakshabandhan but they didn't deliver flowers and also replaced cake with lousy cake. They didn't refund as well. So poor customer service. The contact number whenever called unable to connect and the support staffs are all jokers not even attend the queries on their site just let you keep waiting forever. It is a worst company never ever order from Winni

Helpful?
Rohit Lal
Rohit Lal
1 reviews
over 5 years ago
1 out of 5 stars

i am not satisfied with the…

i am not satisfied with the service.Before Agent(Neerja) she was not able to help regarding my query and Neerja some how helped me but she is also not replying my query.Overall very bad experience.But i am hoping cake which i ordered it should be fresh and yummy.

Helpful?
over 5 years ago
5 out of 5 stars

Shivi was very helpful

Shivi was very helpful

Helpful?

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