Good Response from customer executive
The customer support was good and answered my questions.
Winni has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Worst service. Not all items are delivered. Different flowers delivered than what I ordered.
Hi, I have placed an order for today. Order Id-508044533010 but stale flowers got delivered. I had to pay 883rs for the...Read more
Fake never order frm them they won't deliver rather take ur money
Worst service received as look like untrained run this app and earning money to make us fool only I ordered online that...Read more
The customer support was good and answered my questions.
On-time delivery. Slightly unrealistic prices. Good customer relation management. It could be better if the refunds could be delivered in a bank account also. had a great conversation Preet at the customer care desk.
I have ordered cake with wrong option by mistake. To update that i have contacted customer support via chat and it is updated just like that... wow.. that's awesome experience. Thank you for prompt response Preet.
Ms. Radha helped me out for getting into ordering my first cake from this website, would definitely review how was the product.
Customer care service is really good.shivi attended me and was helpful, answered as many questions as i asked.😊
Neerja was very supportive and quick on my queries, thank you Winni for supporting us during this difficult time. All the best and stay safe.
Shivi was very helpful and supportive. He/She patiently answered my questions and helped me complete the order to my satisfaction.
My first and the best experience at winni! Got my order modified in a fraction of a second through the live chat feature. The customer support assistant Kiran was very courteous, understanding, helpful and prompt. Great Service!!
Very helpfull Tnq u shivi
Thanks a lot Shivi ! You made the last minute change a special one for me !
I have spoken with Shilpa regarding a shippment and new order enquiry. also i have discuss about some discount coupons. She helped me with proper tracking with the shippemt, also given me a discount code and solved my new order enquiry.
Please don't wate money and time in winni. Support team very bad. There is no refund policy if cake damaged or bad and no replacement for it. This site is cheating with people and their emotions
It was great experience interacting with you and you helped me for my queries well. thanks Neerja.
thx a lot kiran....the staff person really supported and resolved my query very soon...really satisfied with their service.
I would have given negative rating. Customer support doesn't respond. Don't trust this website.
My family bought the cake for 1299 rupee . It was not good because it tasted like bitter cake than the sweet cake at all so I suggest to make some changes in the cake next time .
Worst app for the cake delivery, they did not even deliver the cake plus took the payment also. Fraud company...never ever buy from here never...frauders
I ordered cake, roses and chocolates in India Solapur city for Rakshabandhan but they didn't deliver flowers and also replaced cake with lousy cake. They didn't refund as well. So poor customer service. The contact number whenever called unable to connect and the support staffs are all jokers not even attend the queries on their site just let you keep waiting forever. It is a worst company never ever order from Winni
i am not satisfied with the service.Before Agent(Neerja) she was not able to help regarding my query and Neerja some how helped me but she is also not replying my query.Overall very bad experience.But i am hoping cake which i ordered it should be fresh and yummy.
Shivi was very helpful
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