Winni

2.622 out of 5 stars
2.6
Average1,000 reviews

TrustScore

2.6
2.622 out of 5 stars
Average
5 out of 5 stars
374
4 out of 5 stars
33
3 out of 5 stars
10
2 out of 5 stars
7
1 out of 5 stars
576
1,000 reviews in total

Review summary

Winni has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Worst service

Worst service. Not all items are delivered. Different flowers delivered than what I ordered.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Stale flowers got delivered

Hi, I have placed an order for today. Order Id-508044533010 but stale flowers got delivered. I had to pay 883rs for the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Fake never order frm them they won't…

Fake never order frm them they won't deliver rather take ur money

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Worst service received as look like…

Worst service received as look like untrained run this app and earning money to make us fool only I ordered online that...Read more

0
0
🔥 High engagement

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about 5 years ago
5 out of 5 stars

Very Helpful

Very Helpful Preet is very fast response and helpful when i got difficulties in making order. Thank you for your help Preet.

Helpful?
Sam.K Kiran
Sam.K Kiran
1 reviews
about 5 years ago
5 out of 5 stars

Great experience

First time I tried this Winni..Spoke with Mr.Lavish Sharma.Such a gentleman he is. Responded very well..I really appreciate his concern.Just loved it..Awesome.

Helpful?
Aditi Sood
Aditi Sood
1 reviews
about 5 years ago
5 out of 5 stars

Excellent services and thnku loveleen

Excellent services and thnku loveleen

Helpful?
Afzal Takey
Afzal Takey
1 reviews
about 5 years ago
5 out of 5 stars

Great support from Shivani sharma.(Customer support)

Great support from live support team to change details on delivery, Special thanks to customer support Shivani Sharma.

Helpful?
about 5 years ago
5 out of 5 stars

thank-you for your quick response…

thank-you for your quick response neerja 😊

Helpful?
Harish K
Harish K
1 reviews
about 5 years ago
5 out of 5 stars

hi ,the response by your customer care…

hi ,the response by your customer care person was so friendly & wonderful quick response ,name was Aditi,preferably will let my friends also about the WINNI

Helpful?
about 5 years ago
5 out of 5 stars

Good collection of cakes

Good collection of cakes. Thanks. My 5 start rating to Aditi for providing info as required.

Helpful?
Hasinah
Hasinah
1 reviews
about 5 years ago
5 out of 5 stars

Thanks Neerja for helping out

Thanks Neerja for helping out

Helpful?
Pravin Yadav
Pravin Yadav
1 reviews
about 5 years ago
5 out of 5 stars

Awesome

Thankyou for a quick delivery as per my request, awesome cake all in good experience. #amazingservice #quickassistance :) Thanks Nidhi for your prompt response/assistance.

Helpful?
 Dhanasekaran
Dhanasekaran
1 reviews
about 5 years ago
1 out of 5 stars

My experience with Winni was bad

I ordered a boquet. On the day of occasion, got a mail from Winni that they don't have fresh flowers. Instead they offered to take a cake. They should have made this clear while ordering instead of telling it on the day of delivery. Bad experience in total.

Helpful?
about 5 years ago
5 out of 5 stars

Excellent service

I ordered a cake from Winni a few days back and accidentally made double payment. I got in touch with customer support and Preet helped me in providing accurate information. She was very prompt and genuine with her responses and escalated my request immediately.

Helpful?
Abinaya Sekar
Abinaya Sekar
1 reviews
about 5 years ago
5 out of 5 stars

Excellent guidance( neerja mam).

Excellent guidance( neerja mam).

Helpful?
about 5 years ago
5 out of 5 stars

Preet has really helped me a lot in…

Preet has really helped me a lot in updating the address... Thank you Preet.

Helpful?
about 5 years ago
5 out of 5 stars

Prompt response .And they always send…

Prompt response .And they always send delicious premium quality cakes at your door step ..Keep up the quality forever .

Helpful?
about 5 years ago
5 out of 5 stars

On time delivery cake was excellent

On time delivery cake was excellent , have ordered a photo cake the print was clear . Made my day

Helpful?
rimpal galani
rimpal galani
1 reviews
about 5 years ago
1 out of 5 stars

Such a poor service

Such a poor service. Many mistakes I pay for good chocolate cake and they sent normal cake. For what I pay? I sent many msg for special request. But they only reply me for extra charges mail. The cake was on wrong time, even the cake was bad and wrong, I lost my money for extra charges and chocolate cake. And so stupid mistake, I gave “congratulations” msg to write on cake, but “congrat’s” was written on cake. What is does mean I felt shy to post cake pic. So bad you did soooo bad...... I call them to solve this mistake and they reply me very badly if sounds like they only mean to money......

Helpful?
about 5 years ago
5 out of 5 stars

Amazing Services

Amazing Services. Thank you so much for being with us.

Helpful?
Cristina
Cristina
1 reviews
about 5 years ago
5 out of 5 stars

Preet was too nice and polite

Preet was too nice and polite. He replied me immediatly thankyou Preet

Helpful?
about 5 years ago
5 out of 5 stars

Thankyou Shivani!

I wanted to know about my order that when will the order will deliver and shivani helped me out in a very nice way. Thanks a lot shivani.

Helpful?
about 5 years ago
1 out of 5 stars

Bad product service and worst customer service

I had ordered the bouquet which reached today. No issues about delivery but a whole lot of issues with the product- 1. The bouquet was of pink roses with a pink wrapping and a pink ribbon. But the product delivered was red roses with a transparent wrapping with white stars and just a pink paper cover around it with a yellow ribbon. 2. Some roses are cut and the cut stems can be clearly seen above between the roses!!! 3. The green fillers used were incorrect as well. 4. I had asked to hide the sender details but that wasn't fulfilled as well. And they charge 500+ for such wrong products and 300 for delivery? If they are not going to deliver the right product then what is the point of charging this obscene amount of money? I would have given 0 stars if that was possible, believe me.

Helpful?

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