Review summary

Waves Car Wash has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

S
Don't risk your car here

Service here has gone down so badly over the past couple of months, to a point I'm now boycotting the whole firm. My brand new car, one month old, now has two paint chips in my gloss black bumper and the boss firstly wouldn't accept liability then held my keys hostage until I'd paid the full cleaning cost, despite causing obvious damage to my vehicle! I check my rear bumper every day to ensure my kids havent scratched it with their bags, because this car is my pride and joy!

I was very pleased with the service at…

I was very pleased with the service at Waves Reading

N
Useless don’t bother

Had a gold star service done. Was anything but a gold service first and last time using this wash. The under seal was clearly not wash properly they try to mask it up with some spray but since it was not clean it will not get shine, when asked was the car wash properly I got told they tried it 3 times but the haze comes back that’s coz the car body was not properly washed to start with. They good if you need a quick clean don’t bother spending too much with them it’s pointless. Will wash it myself over the weekend.

C
GO TO A DIFFERENT CAR WASH

GO TO A DIFFERENT CAR WASH! Absolutely awful. I paid £120 for an in depth valet and it came out horrendously, broken glass still in the car dust everywhere and even worse they took everything out of my car and kept onto it for a while which I hadn’t realised until I had gone. When I came to get my stuff back one worker had my charger and was using it in his own car! Showed them the dirt and dust and glass and only hoovered my car again no refund or partial refund at all. I will not be going back here.

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623 total • Write a review

Showing 461 - 470 of 619 reviews
MB
1 out of 5 stars

Flakey car wash

Would give then a big fat zero but not available, so, one star it is. Works van taken here for a wash, it's still dirty lol... They didn't carry out the wash that was paid for, it wasn't hand dried, external glass wasn't cleaned, tyre dressing and door shuts,none of these were carried out and the quick jet wash they did do is poor workmanship.. Avoid.

Date of experience: August 9, 2022

TH
1 out of 5 stars

What a joke if a franchise turned up at…

What a joke if a franchise turned up at Amersham at 9.20 for 9.40 appointment today but AGAiN no one arrived by 9.45 despite the scumbags advertising a 9.30 start. Total time wasters

Date of experience: August 7, 2022

KR
5 out of 5 stars

Excellent Service

Excellent Service Tesco, Castle Lane, Bournemouth This is an extremely well managed and organised car wash. I love that the manager meets everyone who comes in, checks their car and then gives a price. They did a brilliant job on my mini and was well worth paying a bit more for. Very professional. I have now downloaded the app. Great idea to be able to pre book and pay online.

Date of experience: August 5, 2022

JD
2 out of 5 stars

I've been to a few different waves car…

I've been to a few different waves car washes and they almost always leave out important bits like the wheels or lower half of front etc... High price for bad service, I've started using the DIY ones and I get a much better clean now.

Date of experience: August 2, 2022

AH
1 out of 5 stars

Orpington Tesco branch, no good!

They only want to service clean cars! I was at Tesco so for convenience went to this one. Wanted my car washed and hoovered, it was in need of it hence going there but I wouldn't say in anyway excessive. The guy looked at it and said they have a surcharge for very dirty cars and it was going to cost me £50! I thought this was completely ridiculous so told him no. My car is only a Renault Captur so not a big car (although I know they class it as a large vehicle). Will go to my normal place who always do an excellent job for less than half that. Just not as easy to get to for me, sadly. I took pictures of my car straight after this which I will be happy to share with Waves if they want to see my 'excessively' dirty car.

Date of experience: August 1, 2022

S
2 out of 5 stars

A half done job

Tesco Gillingham Kent Really pleased with the outside of my car. However the inside was very poorly done and they even failed to slide the booster seat across and it was still filthy underneath it. carpets were not cleaned properly. Shame who ever did the inside spoiled the overall car wash

Date of experience: August 1, 2022

d

dee

US

1 out of 5 stars

Waves Waltham Abbey Tescos

The worst car wash ever!!!!! they were supposed to wash inside and out. the inside had not been cleaned properly. The hoovering was not done to the edges so all the hoovering i wanted to be done i will have to do myself. there was no clean as i can see on the dashboard steering wheel or doors Complete waste of £26 never again!!!!

Date of experience: August 1, 2022

GB
2 out of 5 stars

Tescos Welwyn Garden City.

Tescos Welwyn Garden City. Waves car wash used to be reasonably priced. Sadly it isn’t anymore it’s very expensive now, and the standard of cleaning was very poor. The car had water marks over it and only three tyres had been dressed, It’s all well and good charging high prices but people will expect a high quality job to reflect these prices.

Date of experience: August 1, 2022

aw
5 out of 5 stars

Just took my mini to tescoTadcaster…

Just took my mini to tescoTadcaster road for a deap clean what an excellent job probably the best clean it's had since new well done lads thanks.

Date of experience: July 29, 2022

MS
5 out of 5 stars

I have been with these guys since they…

I have been with these guys since they started Never had a problem always very kind & a sense of humour & the car also top class Would recommend them anytime & wouldn't go anywhere else if you find a good car wash why go somewhere else Give them a try

Date of experience: July 28, 2022

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