Review summary

Water Babies receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

MD
Great teachers!

Kathrin has been an amazing teacher for the last year... Very friendly and engaging with the children and able to lead the lesson so that all the children get to improve and have a good time.

Excellent introduction to water no matter how young your baby

The swim instructors are fantastic, we had 2 in our time with water babies. From our first lesson when my little one was 6 weeks old to my last session when she was 8 months old. They were kind, helpful & most of all kept us safe in the water whilst having fun and bonding with our babies. It definitely helped my confidence & my little one has always loved the water & isn't scared at all. The only reason for 1 star short of 5 was the venue, because it is a private school it wasn't catered for the usual public swimming. So the changing facilities weren't set up with cubicles, showers, changing tables for babies etc. However, it was very local for us, so we were happy to compromise on this. We could have had lessons further afield with a more formal changing facility but this wasn't practical for us to travel.

HS
Toria the waterbabies instructor at…

Toria the waterbabies instructor at jethen house is absolutely amazing!! She goes above and beyond to make parents and children feel comfortable, supported and heard. Nothing is too much trouble and any concerns you have regarding swimming with your little one is always taken into consideration and the support you didnt even know you needed is alway's given to make you feel confident and ready to swim with you baby. You can really tell the passion she has for waterbabies not only as an instructor but also as a parent who has been through it twice. Im so so glad I chose waterbabies and im so so glad we were put into Torias class.

.
Progressive and fun

Lessons are progressive and so much fun for me and my daughter. We have been attending since she was 12 weeks old and have no intentions to stop. The confidence gained in just 14 weeks is incredible. Lessons do tend to run late meaning we start later than expected, and this obviously will happen when dealing with children! but I have noticed that our session is occasionally cut five minutes short which is disappointing considering each session is over £20 for half hour.

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All reviews

879 total • Write a review

Showing 221 - 230 of 875 reviews
LG
3 out of 5 stars

Great for babies, less so for toddlers

Water babies had been great when my son was a baby. But as he's got older I've been less impressed. The teachers are all fabulous and are so lovely and great with the kids, but the class sizes are just too big and it really negatively impacts the lesson. Now that he's 3 I think we might be moving on.

Date of experience: April 7, 2025

J
5 out of 5 stars

We absolutely love swimming

We absolutely love swimming! It’s so much fun and Aubrey has really come on since starting at 11weeks!!

Date of experience: April 7, 2025

LS
5 out of 5 stars

My baby loves the swimming lessons

My baby loves the swimming lessons He got so comfortable in the water and some skill that r life important

Date of experience: April 7, 2025

c
5 out of 5 stars

We love water babies!

Water babies is our favourite part of the week. It's so well run and every employee has been helpful, welcoming and understanding. Our son absolutely loves the water and these lessons have given us confidence in the pool with him.

Date of experience: April 7, 2025

KH
4 out of 5 stars

Lessons are done in small groups…

Lessons are done in small groups without arm bands with teacher and parent in pool. Nice warm pool. Need more changing rooms so everyone can have one.

Date of experience: April 7, 2025

TJ
5 out of 5 stars

We've absolutely love Water Babies…

We've absolutely loved our Water Babies experience with Debi! Our little boy looks forward to every lesson—he’s always so excited to get in the water. It’s been amazing to watch his abilities and confidence grow week by week. Debi has such a warm and encouraging approach that really brings out the best in him, and we’ve felt completely at ease knowing he’s in such capable hands. Watching him develop new skills and become so comfortable in the water has been a real joy for us as parents. Thank you, Debi, for making these lessons so special!

Date of experience: April 6, 2025

N
5 out of 5 stars

We love our lessons

We love our lessons! The instructor is really enthusiastic as gets all the toddlers enjoying the lesson! My daughter has made so much progress with her skills and confidence it has been so great to see!

Date of experience: April 6, 2025

I

Ian

US

5 out of 5 stars

We love water babies

We love water babies, both our daughters attend and from very young age. They have lots of fun whilst learning vital swimming skills. Pool is very warm and private pool just for lessons in kettering.

Date of experience: April 4, 2025

DC
5 out of 5 stars

Good venue and fantastic teacher

My son has been swimming with Debi at waterbabies since he was 10 months old, he is now 2 years old and he absolutely loves his Saturday lessons. He is very confident in the pool and Debi is brilliant, very patient and kind. She makes him feel comfortable and at ease. We really do recommend waterbabies!

Date of experience: April 4, 2025

FB
1 out of 5 stars

"Cancel, cancel, cancel", water babies motto

Disappointed beyond belief at the service of this company. We entrusted water babies to provide a consistent service and teach our little boy one of the most valuable life lessons. The reality was far from the high cost of the lessons. We have had 8 lessons cancelled since 22nd December, eight! This has resulted in the consistency aspect being thrown out of the window. The only saving grace about this company was our instructor, Hannah, who our son absolutely adored. 8 cancelled lessons on and water babies finally decided to explore alternative classes for our boy, but would not provide us with the same instructor and as such, we have had to remove our boy from water babies and go elsewhere. Absolutely appalled. Edit following their response, to make it crystal clear, NO alternative arrangements were offered until after the 8th cancelled lesson. Further, very little communication was provided re cancellations, including 2 occasions where we arrived at the venue to no lesson with no prior notice.

Date of experience: April 4, 2025

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