Visiondirect Reviews

Had problems with them verifying my prescription with my optician, which delayed my order by several days. When the lenses finally arrived, they were the wrong power. Customer service sorted it out but the whole process was quite stressful.

Cannot fault the service or products. Saved about 40% compared to high street prices and the quality is identical. The email updates throughout the order process were helpful too. Will be back for sure.

Ordered a 6-month supply and saved a fortune compared to buying monthly from the optician. All lenses were fresh with good expiry dates. Highly recommend for regular contact lens wearers.

Good prices and the lenses are authentic branded products. Delivery was on time and packaging was secure. Only minor complaint is that the website could be more user-friendly on mobile devices.

The lenses themselves are fine and arrived as described. However, I had trouble with the website during checkout - it kept timing out. Eventually got through but it was frustrating.

While the lenses are good quality and reasonably priced, my order took nearly a week to arrive despite paying for express delivery. Customer service explained there was a delay with the courier, but communication could have been better.

Ordered my usual contact lenses and they arrived within 2 days. Prices are consistently better than my local optician. The website is easy to navigate and checkout was smooth.

Simple process from start to finish. Just uploaded my prescription and chose my lenses. Arrived exactly when promised.

Had an issue with my prescription details and their customer service team sorted it out quickly over the phone. Very knowledgeable staff and they even followed up to make sure everything was correct. Will definitely order again.

The contact lenses are genuine and much cheaper than high street stores. However, the packaging was a bit flimsy and one box got damaged in transit. Lenses were fine though, so not a major issue.

Impressed with the range of brands available. Found exactly what I needed at a fraction of the cost of my local Specsavers. The prescription verification process was straightforward too.

Been using Visiondirect for over two years now. Consistent quality and delivery times. The auto-reorder feature is handy for regular customers like me.