VinatisUK

4.258 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.258 out of 5 stars
Great
5 out of 5 stars
728
4 out of 5 stars
79
3 out of 5 stars
41
2 out of 5 stars
27
1 out of 5 stars
125
1,000 reviews in total

Review summary

VinatisUK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I have been using the company for a few…

I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering an...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great price & delivery 👍

Great price & delivery 👍

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good choice of wines

Good choice of wines, reasonably priced and delivered in good time. Packaging is strong and delivery is via DPD who alwa...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Transparent and expedient experience

Very transparent purchase experience, expedient delivery internationally.

0
0
🔥 High engagement

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over 5 years ago
5 out of 5 stars

Very good wine and good value

Very good wine and good value. Ordered on 1st May and delivered on 15th May which I think is good considering the times we are living through. Well done and will order again.

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over 5 years ago
5 out of 5 stars

Second order

Second order. Ordered 19 bottles all arrived in one shipment one week after placing order. Excellent service at this time. All bottles well packaged and good quality wine at reasonable prices. Will continue to order in future.

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Customer
Customer
1 reviews
over 5 years ago
3 out of 5 stars

Charged delivery even though I spent a…

Charged delivery even though I spent a lot more than £150, gave only 50 minutes notice re delivery. Tried one Chardonnay and one Rose so far - both are excellent.

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Emma Hall
Emma Hall
1 reviews
over 5 years ago
1 out of 5 stars

At the moment it’s a 1 Star as placed…

At the moment it’s a 1 Star as placed order on 4th May and still awaiting delivery!

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Norman Knape
Norman Knape
1 reviews
over 5 years ago
4 out of 5 stars

Virgin to Vinatis

Virgin to Vinatis , ordered 40 bottles From cases of six to single more special and a few pairs of preference 🙃 expected longer delivery time and they hit target even in these uncertain times ! Working through the collection and not disappointed yet with expectations of quality wine 😳🍷 Will probably be a repeat offender!

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over 5 years ago
5 out of 5 stars

Great online French wine merchant

Great online French wine merchant. I received some brilliant Burgundies, Chablis, Pouilly Fuisse, Marsannay, Fleurie that would have cost half as much again if bought in the UK.. Communication was excellent and wine was delivered within the week and a 1-hour time slot which is pretty good for present times considering Covid19.

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Michael
Michael
1 reviews
over 5 years ago
5 out of 5 stars

Very reliable company

Great value wine my third time of ordering it would highly recommend for service and quality

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Mike
Mike
1 reviews
over 5 years ago
4 out of 5 stars

Great wines at reasonable prices

Great wines at reasonable prices. I have ordered several times in the current lockdown and have had mixed results with delivery’s. The first had two broken bottles which was refunded by Vinatis, the 2nd order came in 4 separate vans on consecutive days and took around 10days. The final order came with 3-4 days and in one consignment of 4 boxes....brilliant. A mixed bag but all wines were good.

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Customer
Customer
1 reviews
over 5 years ago
5 out of 5 stars

Perfect wine as always.....

Perfect wine as always.....

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Arthur
Arthur
1 reviews
over 5 years ago
5 out of 5 stars

Great wines at a great price

Great wines at a great price. Service is reactive as one of my order arrived in 2 parts and they shipped the missing part very quickly. Don't hesitate to order via this website.

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Peter Deakin
Peter Deakin
1 reviews
over 5 years ago
5 out of 5 stars

Job well done!

Thanks Vinatis for a cracking set of bottles at a decent price! Received, well packed and in perfect condition. Looking forward to sampling in due course.

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over 5 years ago
5 out of 5 stars

Excellent 6 bottles 3 pint nor

Excellent 6 bottles 3 pint nor, +3 chignin great taste, value !!

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Alan
Alan
1 reviews
over 5 years ago
5 out of 5 stars

Very good wine

Very good wine at good prices, delivery rather protracted, but considering present climate, to be expected. Would have to factor in long delivery times for products in the future. Otherwise very pleased.

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over 5 years ago
1 out of 5 stars

Wrong delivery address VINATIS order 04253024803937

I ordered a case of wine to be delivered to our Hamburg address, however, it was sent to my Frankfurt business address. I had pressed the right button, as I often have smaller cases sent and delivered to Hamburg; but the computer overruled me. I noticed the error right away and attempted to contact Vinatis which proved impossible. Maud tried later on to help me by sending a correction to Chronopost/DPD, however, it did not work. It is a real hassle as I cannot transport such a case on my routine Lufthansa flights from Frankfurt to Hamburg. I was really disappointed. Ami de Chapeaurouge

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Dr Yara Evans
Dr Yara Evans
1 reviews
over 5 years ago
3 out of 5 stars

Order delivered short of a bottle

Order delivered short of a bottle. Customer service only a recoded message. Wrote to them asking for a refund. Not even an acknowledgement of message received. Not buying from them again. Prefer human touch.

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Mel
Mel
1 reviews
over 5 years ago
5 out of 5 stars

Fabulous delivery

Fabulous delivery

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