VinatisUK

4.258 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.258 out of 5 stars
Great
5 out of 5 stars
728
4 out of 5 stars
79
3 out of 5 stars
41
2 out of 5 stars
27
1 out of 5 stars
125
1,000 reviews in total

Review summary

VinatisUK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I have been using the company for a few…

I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering an...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great price & delivery 👍

Great price & delivery 👍

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good choice of wines

Good choice of wines, reasonably priced and delivered in good time. Packaging is strong and delivery is via DPD who alwa...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Transparent and expedient experience

Very transparent purchase experience, expedient delivery internationally.

0
0
🔥 High engagement

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David Finlay
David Finlay
1 reviews
over 5 years ago
4 out of 5 stars

Finding good boxed French wine in the…

Finding good boxed French wine in the UK was not easy until I discovered Vinatis. Now it's a piece of cake.

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John
John
1 reviews
over 5 years ago
4 out of 5 stars

Apart from the payment not being…

Apart from the payment not being registered and then having to go through the re-order process, everything was fine - although it was initially a little perturbing when the first delivery arrived, which was four bottles short! The second delivery came a few days later though, phew!

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Graeme Martin
Graeme Martin
1 reviews
over 5 years ago
5 out of 5 stars

Great range of super value

Great range of super value, quality wines. Vinatis is now a bookmark!

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carol d
carol d
1 reviews
over 5 years ago
5 out of 5 stars

Great service as always

Great service as always, good choice of wines available at good prices. Orders are delivered quite quickly by DPD which is great as their communication is best!

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Sara
Sara
1 reviews
over 5 years ago
1 out of 5 stars

I wouldn’t use again

I wouldn’t use again. I bought six wines for a tasting and only two were true to type in my opinion. My wine tasting friend agreed. 4/6 can be drunk happily as plonk (by that I mean they taste ok in their own right) but they aren’t good examples of their grape varieties. If they were £5-7 a bottle I’d be ok with that, but they aren’t bargain basement wines. I don’t understand why the reviews are so good. I am sorry to be writing this, I tend to see the good in things so this is unusual for me.

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MRS HALFORD
MRS HALFORD
1 reviews
over 5 years ago
1 out of 5 stars

Ordered on the 10th of May still…

Ordered on the 10th of May still waiting on the 22nd! No comment from the company or explanation!!

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Tom Cunliffe
Tom Cunliffe
1 reviews
over 5 years ago
4 out of 5 stars

Decent wine and fair service

Decent wine and fair service. Only complaint is that the Cotes du Rhone turned out to be 15%. I don't usually buy wines above 13.5 and 15 is far too much. I wouldn't have ordered it had I realised.

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over 5 years ago
3 out of 5 stars

Incorrect storage - corking

Good service but the wine delivered does not appear to have been stored correctly. The corks are so dry they disintegrate when trying to remove them.

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Alex
Alex
1 reviews
over 5 years ago
2 out of 5 stars

Good before, but now I've got a problem!

I've ordered before and had a great experience. However, recently I ordered two six bottle cases and they were sent separately (for some reason). The courier delivered one no problem, but the other is recorded as delivered and I haven't received it. I've contacted Vinatis twice but they haven't got back to me. I just want the wine I ordered and paid for. Their lack of response disturbs me. Tell me where my wine is, send me more, or give me my money back!

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Phil Machin
Phil Machin
1 reviews
over 5 years ago
5 out of 5 stars

Amazing wines

Amazing wines. Vinatis need to consider changing their courier though...

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Lee
Lee
1 reviews
over 5 years ago
5 out of 5 stars

Great wine

Great wine, great service and a fairly good price..ish

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Mrs Robertson
Mrs Robertson
1 reviews
over 5 years ago
1 out of 5 stars

I was disappointed because I ordered…

I was disappointed because I ordered wine 12-5% volume - - I don’t ever buy stronger wines I won’t be buying from your firm again

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Julie Dyson
Julie Dyson
1 reviews
over 5 years ago
5 out of 5 stars

Brilliant ❤️

Brilliant website, lovely choice and Super order attention to detail. Great follow-up to our small query too.

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Ben Trigg
Ben Trigg
1 reviews
over 5 years ago
5 out of 5 stars

Super!! Lovely wine

Super!! Lovely wine This is the second time I have ordered wine from Vinatis, the quality and value for money is excellent. Very happy

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Peter Cairns
Peter Cairns
1 reviews
over 5 years ago
5 out of 5 stars

Quality wee cases arrived promptly

Quality wee cases arrived promptly. Let's see how the wine tastes. It's hot smoked salmon soon...hope the sauvignon lives up to the quality of the fish....

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Billy
Billy
1 reviews
over 5 years ago
5 out of 5 stars

Excellent service on champagne

Excellent service on champagne. However, had to order 7 bottles to get free postage, then the order was split into 6 and 1, and delivered separately! Needs some thought, guys.

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over 5 years ago
4 out of 5 stars

Ordered red wine from Chile as a…

Ordered red wine from Chile as a birthday present.It arrived very quickly and in very good condition.I am very pleased with this company!

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S D Hyman
S D Hyman
1 reviews
over 5 years ago
1 out of 5 stars

I know these are difficult times but VinatisUK doesn't work

I know these are difficult times. But this company is based in France. And if it can't offer any customer service and if it can only ship in fragile boxes via DPD, it really should stop marketing in the UK. I ordered two cases of wine from them. Both were late. Both were packed in flimsy boxes. The first set of wines that arrived were broken. I've now been trying for three weeks to contact Vinatis, and all I get is some machine translated Franglais that doesn't solve the issue, issue a refund, etc.

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Marie
Marie
1 reviews
over 5 years ago
5 out of 5 stars

Great choice of wines available!

Great choice of wines available!

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John
John
1 reviews
over 5 years ago
5 out of 5 stars

Better than the quoted delivery time.

I ordered at short notice for a birthday present and was concerned that the quoted delivery date would mean it arriving several days after the event. I needn't have worried, it arrived on the birthday even though it was a Saturday. I was delighted with this service and the great selection of wines.

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