Travis Perkins has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Travis Perkins Plymouth (Sutton Road) have been absolutely amazing, going above and beyond to help our youth theatre bring a performance to life at Totnes Castle. Matt and Mack have borne been so helpful and giving of their time and energy, Mack single handedly delivered Heras fencing up to the castle in the heat, thank you!
I realised I had made a mistake with an online order for 4 fence panel's when I received a text notification of the date of delivery. They were due for delivery from a supplier in 2 days time. Slightly stressed, about the possible cost implications if I was too late to cancel the order, I had a problem as the website contact number was incorrect. I had a call with Mark (workington Store) who put me in touch with Stuart ( Online team) who sorted it out for me. He cancelled my order with the supplier. Both were friendly, understanding, professional and quick to act. Thanks for great customer service. Lynn
Travis Perkins Rhondda are superb. I have been buying stuff here regularly for when I visit to help get my daughter’s place sorted. They have simply been great from the start. Advice on setting up an account, making it easy to order with them, helpful when I go into the branch. Friendly and accurate info always supplied. Bought from them over six times , had deliveries four times and all gone perfect. Danny, Ryan and the rest of the team, I thoroughly recommend you.
I had an urgent need for bricks and building sand, as I had my bricklayer for a few more days. I called the Canterbury branch, and Mike was invaluable; he visited the site on the same day to ensure I could obtain the correct bricks for next-day delivery, as the bricks I had ordered would have taken another week to arrive. The delivery driver was also very helpful. Best team ever.
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www.travisperkins.co.uk1,000 total • Write a review
Great customer service helpful staff
Date of experience: October 5, 2022
The mot type one gravel was very good i recommend it for doing odd jobs in the garden.
Date of experience: October 3, 2022
Lots of delivery slots available , received a call to confirm delivery, then a couple of text on the day giving me a time slot, delivered on time and the driver used his crane and put the items exactly where I wanted them .
Date of experience: October 3, 2022
Use them a lot. Always excellent service. Generally quite competitive on price. All good.
Date of experience: October 3, 2022
Great experience got what required at a good price
Date of experience: October 2, 2022
very happy with service phone ordering was easy and sales staff very helpfull,delivery driver very proffesional and helpfull
Date of experience: October 2, 2022
US
The most expensive builder’s merchant around , bought some insulation only to find out Homebase were doing it £20 a roll cheaper. Not just insulation neither on a lot of products. And no there was no promotion on Homebase material.
Date of experience: October 1, 2022
Absolutely superb service. The driver Ben was lovely and polite. His driving skills to get to our home were exceptional!!!! Not an easy area to access whatsoever but he managed with ease , very impressive!! TRAVIS PERKINS ARBROATH...Great service, very efficient and brill to do business with. Thank you and will definitely use again.
Date of experience: October 1, 2022
