Travis Perkins has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Travis Perkins Plymouth (Sutton Road) have been absolutely amazing, going above and beyond to help our youth theatre bring a performance to life at Totnes Castle. Matt and Mack have borne been so helpful and giving of their time and energy, Mack single handedly delivered Heras fencing up to the castle in the heat, thank you!
I realised I had made a mistake with an online order for 4 fence panel's when I received a text notification of the date of delivery. They were due for delivery from a supplier in 2 days time. Slightly stressed, about the possible cost implications if I was too late to cancel the order, I had a problem as the website contact number was incorrect. I had a call with Mark (workington Store) who put me in touch with Stuart ( Online team) who sorted it out for me. He cancelled my order with the supplier. Both were friendly, understanding, professional and quick to act. Thanks for great customer service. Lynn
Travis Perkins Rhondda are superb. I have been buying stuff here regularly for when I visit to help get my daughter’s place sorted. They have simply been great from the start. Advice on setting up an account, making it easy to order with them, helpful when I go into the branch. Friendly and accurate info always supplied. Bought from them over six times , had deliveries four times and all gone perfect. Danny, Ryan and the rest of the team, I thoroughly recommend you.
I had an urgent need for bricks and building sand, as I had my bricklayer for a few more days. I called the Canterbury branch, and Mike was invaluable; he visited the site on the same day to ensure I could obtain the correct bricks for next-day delivery, as the bricks I had ordered would have taken another week to arrive. The delivery driver was also very helpful. Best team ever.
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www.travisperkins.co.uk1,000 total • Write a review
Amazing and friendly staff. Will, Nige and Dave were all extremely helpful with Tool hire and other DIY needs. We will definitely be using them in future. Equipment was reliable and they recommended everything we needed. This was our experience at the Malvern branch.
Date of experience: October 24, 2022
Introduced £20 delivery charge for orders under £100. South Woodford branch,London is just on the edge of Ultra Low Emission Zone. Collection now costing for non-compliant vehicles. Not surprisingly business down now at this branch. Products usually good quality but also usually more expensive than other merchants. I would have thought free delivery during say a week when the lorry is passing close by the delivery address should be within the managers authority.
Date of experience: October 21, 2022
Over priced I can get materials a lot cheaper in other builder supplies
Date of experience: October 21, 2022
Prompt service, quality equipment
Date of experience: October 21, 2022
goods delivered on time and with care thank you
Date of experience: October 20, 2022
I deal a lot with Travis Perkins Boston branch and cannot fault them. Extremely helpful and knowledgable team of staff. Nothing’s too much trouble for them. I deal a bit with other suppliers but Darren and his team are by far the best.
Date of experience: October 18, 2022
