Travis Perkins has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Travis Perkins Plymouth (Sutton Road) have been absolutely amazing, going above and beyond to help our youth theatre bring a performance to life at Totnes Castle. Matt and Mack have borne been so helpful and giving of their time and energy, Mack single handedly delivered Heras fencing up to the castle in the heat, thank you!
I realised I had made a mistake with an online order for 4 fence panel's when I received a text notification of the date of delivery. They were due for delivery from a supplier in 2 days time. Slightly stressed, about the possible cost implications if I was too late to cancel the order, I had a problem as the website contact number was incorrect. I had a call with Mark (workington Store) who put me in touch with Stuart ( Online team) who sorted it out for me. He cancelled my order with the supplier. Both were friendly, understanding, professional and quick to act. Thanks for great customer service. Lynn
Travis Perkins Rhondda are superb. I have been buying stuff here regularly for when I visit to help get my daughter’s place sorted. They have simply been great from the start. Advice on setting up an account, making it easy to order with them, helpful when I go into the branch. Friendly and accurate info always supplied. Bought from them over six times , had deliveries four times and all gone perfect. Danny, Ryan and the rest of the team, I thoroughly recommend you.
I had an urgent need for bricks and building sand, as I had my bricklayer for a few more days. I called the Canterbury branch, and Mike was invaluable; he visited the site on the same day to ensure I could obtain the correct bricks for next-day delivery, as the bricks I had ordered would have taken another week to arrive. The delivery driver was also very helpful. Best team ever.
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www.travisperkins.co.uk1,000 total • Write a review
No longer have facility to cut down timber for transporting at Macclesfield.(H&S) Also do not keep delivery promises. If you do not deliver on day promised, the customer should be able to cancel without penalty.
Date of experience: October 29, 2022
I ordered a bulk bag of slate on a monday, it was delivered to me 3 days later on thursday. David the driver was really friendly and incredibly helpful in depositing it in the best place for me. Slate was just as i expected, good size pieces, and a lovely plum colour. Good price, amazing service.
Date of experience: October 28, 2022
nice staff and easy parking but my order was £101 at travis perkins with a trade account and £89 from another local company with no account for the same products
Date of experience: October 28, 2022
Would have given 0 stars if was an option. Popped into Farnham branch on Coxbridge business park. Was “welcomed” by the rudest most arrogant person I have ever met. Dave on the counter was very dismissive, rude, and abrupt. Kept saying they are understaffed and they were very busy. Whether understaffed or not that should not affect your level of customer service. Would not shop here again and experience and attitude of Dave has put me off travis Perkins as a whole. Absolutely rude!
Date of experience: October 27, 2022
Travis Perkins are Generally very good. Wickes isn,t it. But they do have flexibility on price so make sure they exercise it if that's important to you
Date of experience: October 27, 2022
Great branch to deal with Friendly staff very helpful Always get best price first time Excellent manager well run branch Thanks for the great service
Date of experience: October 26, 2022
at last a firm that stays intouch and gets it right the first time good job boys and girls.
Date of experience: October 26, 2022
I havenot hired in months so what's this about?Only got 1 star cause couldn't give less
Date of experience: October 26, 2022
