Travis Perkins has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Travis Perkins Plymouth (Sutton Road) have been absolutely amazing, going above and beyond to help our youth theatre bring a performance to life at Totnes Castle. Matt and Mack have borne been so helpful and giving of their time and energy, Mack single handedly delivered Heras fencing up to the castle in the heat, thank you!
I realised I had made a mistake with an online order for 4 fence panel's when I received a text notification of the date of delivery. They were due for delivery from a supplier in 2 days time. Slightly stressed, about the possible cost implications if I was too late to cancel the order, I had a problem as the website contact number was incorrect. I had a call with Mark (workington Store) who put me in touch with Stuart ( Online team) who sorted it out for me. He cancelled my order with the supplier. Both were friendly, understanding, professional and quick to act. Thanks for great customer service. Lynn
Travis Perkins Rhondda are superb. I have been buying stuff here regularly for when I visit to help get my daughter’s place sorted. They have simply been great from the start. Advice on setting up an account, making it easy to order with them, helpful when I go into the branch. Friendly and accurate info always supplied. Bought from them over six times , had deliveries four times and all gone perfect. Danny, Ryan and the rest of the team, I thoroughly recommend you.
I had an urgent need for bricks and building sand, as I had my bricklayer for a few more days. I called the Canterbury branch, and Mike was invaluable; he visited the site on the same day to ensure I could obtain the correct bricks for next-day delivery, as the bricks I had ordered would have taken another week to arrive. The delivery driver was also very helpful. Best team ever.
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www.travisperkins.co.uk1,000 total • Write a review
The hire toilet was stolen within 2 hours of drop off we pay for a replacement the one thing i thought was poor was the added 2 weeks rent and collection charge. Customer for over 35 years very poor customer service
Date of experience: November 2, 2022
cheerful, friendly and helpful staff at Kidwelly Branch
Date of experience: November 1, 2022
Very helpful. Great people. Travis Perkins Cheltenham
Date of experience: November 1, 2022
Been into Travis perkins today. Very nice n helpful people. I just hiring a dehumidifier as recently bought a property with fair bit Dampness. Wants to dry out a bit before starting work on it. And be ause they seem so nice at the time. I ordered more other material from them to be delivery Wednesday. Good to see some company in business mode.
Date of experience: October 31, 2022
Coal Road, Leeds Absolute joke, disinterested yard staff Only discounted when prices are queried (still overpriced) Getting a yard ticket seems like a luxury at this branch!!
Date of experience: October 31, 2022
TP Lymington is a great branch and all are always helpful. Paul is my main contact and has been helpful during the last couple of years with my own house build and with customers jobs. Thanks for reliving me of a large amount of my hard earned money in such a nice way 😊
Date of experience: October 31, 2022
Ordered wrong stuff to be delivered, let them know I’d made a mistake, they collected it, delivered the right stuff, same day! Fantastic service, rarely seen today.
Date of experience: October 31, 2022
Basil at the Wickford branch has such a wealth of knowledge that a brief description of your task is all it needs and he will procure the correct tool for the job. He’s a gem in the rough.
Date of experience: October 30, 2022
