Review summary

Travis Perkins has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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SJ
Travis Perkins Plymouth (Sutton Road) Go Above and Beyojnd

Travis Perkins Plymouth (Sutton Road) have been absolutely amazing, going above and beyond to help our youth theatre bring a performance to life at Totnes Castle. Matt and Mack have borne been so helpful and giving of their time and energy, Mack single handedly delivered Heras fencing up to the castle in the heat, thank you!

L
Mistake with an order!

I realised I had made a mistake with an online order for 4 fence panel's when I received a text notification of the date of delivery. They were due for delivery from a supplier in 2 days time. Slightly stressed, about the possible cost implications if I was too late to cancel the order, I had a problem as the website contact number was incorrect. I had a call with Mark (workington Store) who put me in touch with Stuart ( Online team) who sorted it out for me. He cancelled my order with the supplier. Both were friendly, understanding, professional and quick to act. Thanks for great customer service. Lynn

MM
Travis Perkins Rhondda are superb

Travis Perkins Rhondda are superb. I have been buying stuff here regularly for when I visit to help get my daughter’s place sorted. They have simply been great from the start. Advice on setting up an account, making it easy to order with them, helpful when I go into the branch. Friendly and accurate info always supplied. Bought from them over six times , had deliveries four times and all gone perfect. Danny, Ryan and the rest of the team, I thoroughly recommend you.

Best team - Mike, and Canterbury branch

I had an urgent need for bricks and building sand, as I had my bricklayer for a few more days. I called the Canterbury branch, and Mike was invaluable; he visited the site on the same day to ensure I could obtain the correct bricks for next-day delivery, as the bricks I had ordered would have taken another week to arrive. The delivery driver was also very helpful. Best team ever.

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All reviews

1,000 total • Write a review

Showing 461 - 470 of 996 reviews
EC
3 out of 5 stars

I have a small limited company

I have a small limited company, and I think last year I spent about £15,000 in battersi Lombard road branch, there was Martin Menager and I was very happy with the prices, hi left somewhere else, and since hi left I’m not happy with others. I wish to come back if someone will check the prices for me! Best EDI’S CONSTRUCTION LIMITED

Date of experience: January 27, 2024

JC
5 out of 5 stars

Matt from the Chippenham depot

Matt from the Chippenham depot. One of many really nice yard helpers in Chippenham who are always pleasant, informative and genuinely nice people who go out of their way to help you. Well done Matt. And we loved his accent!

Date of experience: January 27, 2024

MP
5 out of 5 stars

Chineham Travis Perkins great experience

I had to drop you a mail to say Kieth and the other sales people make buying building materials a good and happy experience. So helpful and prompt delivery. Thank you so much for making business a pleasure for Damac

Date of experience: January 25, 2024

DS
5 out of 5 stars

Thank you so much for your cooperation

Thank you so much for your cooperation, big thank you for Jay, amazing service.

Date of experience: January 24, 2024

tr
5 out of 5 stars

Great service from all the staff

Great service from all the staff, only let down is the prices the small consumables are way higher than that of Screwfix and toolstation with no difference to quality

Date of experience: January 23, 2024

CT
5 out of 5 stars

Great assistance from the delivery!!

Had a delivery this week from Minworth TP and a slightly awkward drop for the driver but Chris did an amazing job very helpful.

Date of experience: January 20, 2024

HB
5 out of 5 stars

Travis Perkins Norwood were really…

Travis Perkins Norwood were really helpful even when I cancelled my order then reordered the next day and they still delivered at the original time. Very cheerful despite freezing cold weather. Hugh Balfour

Date of experience: January 18, 2024

PR
5 out of 5 stars

Had a delivery from Travis Perkins…

Had a delivery from Travis Perkins (minworth)today,the driver Andy was great,very helpful and got our load as close to the entrance as possible in an awkward location.Overall a great experience,cheers Andy👍🏻.

Date of experience: January 18, 2024

bb
5 out of 5 stars

Had a delivery today from Travis…

Had a delivery today from Travis Perkins based in minworth Birmingham the driver whose name was Andy was courteous, polite and couldn’t do enough to help. A credit to the company

Date of experience: January 16, 2024

S
1 out of 5 stars

Dreadful service continually let down…

Dreadful service continually let down with delivery dates, I’m on my 3rd reschedule and still waiting for goods. Never use Burton again

Date of experience: January 16, 2024

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