Travis Perkins has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Travis Perkins Plymouth (Sutton Road) have been absolutely amazing, going above and beyond to help our youth theatre bring a performance to life at Totnes Castle. Matt and Mack have borne been so helpful and giving of their time and energy, Mack single handedly delivered Heras fencing up to the castle in the heat, thank you!
I realised I had made a mistake with an online order for 4 fence panel's when I received a text notification of the date of delivery. They were due for delivery from a supplier in 2 days time. Slightly stressed, about the possible cost implications if I was too late to cancel the order, I had a problem as the website contact number was incorrect. I had a call with Mark (workington Store) who put me in touch with Stuart ( Online team) who sorted it out for me. He cancelled my order with the supplier. Both were friendly, understanding, professional and quick to act. Thanks for great customer service. Lynn
Travis Perkins Rhondda are superb. I have been buying stuff here regularly for when I visit to help get my daughter’s place sorted. They have simply been great from the start. Advice on setting up an account, making it easy to order with them, helpful when I go into the branch. Friendly and accurate info always supplied. Bought from them over six times , had deliveries four times and all gone perfect. Danny, Ryan and the rest of the team, I thoroughly recommend you.
I had an urgent need for bricks and building sand, as I had my bricklayer for a few more days. I called the Canterbury branch, and Mike was invaluable; he visited the site on the same day to ensure I could obtain the correct bricks for next-day delivery, as the bricks I had ordered would have taken another week to arrive. The delivery driver was also very helpful. Best team ever.
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www.travisperkins.co.uk1,000 total • Write a review
First time order from TP, great prices & a good delivery. Chris from the Minworth branch made a great delivery, despite the hard access to the location.
Date of experience: March 2, 2024
US
Absolute joke of a merchant, peak lazy, 5-10 mins wait for very few items, deliveries are always late, damaged and or wrong! Far too over priced!! MKM has every thing at a better price! Will not be using this company for a single thing in the future and if you value your time, I suggest you don’t either!!
Date of experience: March 1, 2024
Good quotations, prompt and friendly advice and execution of orders and delivery’s
Date of experience: February 25, 2024
Colchester Hawkins rd branch (HIRE) Great service from Ricky wing in the hire department and nothing is ever a problem , keeps my construction company ticking along with hire equipment when needed , very efficient from Order to job site Thanks for your support Ricky Ayling builders 👷
Date of experience: February 22, 2024
Minworth Branch - Driver Ricky was very helpful unloading a large amount of Plywood for us. Premier Retail Carpets Ltd
Date of experience: February 21, 2024
Lee Green branch, Holme Lacey Road Superb service from the Manager Rob, Nick and Anna on the service desk - put my faith back in Travis Perkins with the customer service. Nothing a problem through orders, Stock returns and refunds. Top notch !!! Max / Director Macy Interiors Ltd
Date of experience: February 20, 2024
Chippenham branch is a joy to deal with - friendly staff, always ready to help I was in and out in no time.
Date of experience: February 18, 2024
I ordered timber but received the wrong size. Contacted customer service received a phone call but the problem wasn’t solved
Date of experience: February 17, 2024
