Travis Perkins has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Travis Perkins Plymouth (Sutton Road) have been absolutely amazing, going above and beyond to help our youth theatre bring a performance to life at Totnes Castle. Matt and Mack have borne been so helpful and giving of their time and energy, Mack single handedly delivered Heras fencing up to the castle in the heat, thank you!
I realised I had made a mistake with an online order for 4 fence panel's when I received a text notification of the date of delivery. They were due for delivery from a supplier in 2 days time. Slightly stressed, about the possible cost implications if I was too late to cancel the order, I had a problem as the website contact number was incorrect. I had a call with Mark (workington Store) who put me in touch with Stuart ( Online team) who sorted it out for me. He cancelled my order with the supplier. Both were friendly, understanding, professional and quick to act. Thanks for great customer service. Lynn
Travis Perkins Rhondda are superb. I have been buying stuff here regularly for when I visit to help get my daughter’s place sorted. They have simply been great from the start. Advice on setting up an account, making it easy to order with them, helpful when I go into the branch. Friendly and accurate info always supplied. Bought from them over six times , had deliveries four times and all gone perfect. Danny, Ryan and the rest of the team, I thoroughly recommend you.
I had an urgent need for bricks and building sand, as I had my bricklayer for a few more days. I called the Canterbury branch, and Mike was invaluable; he visited the site on the same day to ensure I could obtain the correct bricks for next-day delivery, as the bricks I had ordered would have taken another week to arrive. The delivery driver was also very helpful. Best team ever.
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www.travisperkins.co.uk1,000 total • Write a review
I use the Evesham branch at present.
Date of experience: September 19, 2024
Fantastic service from the Oldham branch!
Date of experience: September 18, 2024
US
Travis Perkins at Rowley Regis were helpful especially Shane and Angus. They helped to exchange timber in a professional and well timed manner, (within a week). The delivery was made easier by Angus who delivered with patience and understanding. Thank you.
Date of experience: September 17, 2024
Staff at the Snetterton Branch of Travis Perkins are to be highly commended for their excellent service. On the 7th June and 13th September, I purchased large quantities of landscaping Bark for delivery to my home. On both occasions service was impressively smooth, efficient and friendly. Delivery to an awkward site was also expertly done by an extremely helpful Jordan. Finally, thank you John Newell for all your help.
Date of experience: September 16, 2024
Went to the store in Egham and had amazing customer service from all the staff. Really helpful and knowledgeable Highly recommend
Date of experience: September 13, 2024
If I could give this company more stars i would. Excellent independent family business who have looked after my late mother and myself for almost 25 years. There were a couple of issues however these were, resolved with kindness and professionalism. Excellent customer service and staff. Flat pack furniture can be a challenge for novices so would recommend you take advice from Mike and use their lovely in house joiner, where the smaller units, in this case bedroom units are constructed in their warehouse and the wardrobe in situ. Thank you,
Date of experience: September 13, 2024
