Potential Scam and poor service
This service looks like a scam for certain emergencies. We have been in a forth and back with this company, since July 2021 and their partner Protegetuviaje.com, about a bunch of bills to pay, due to a medical emergency, and they keep telling us the same message. Just delaying the case. We have visited two of the physical addresses (Panama & Miami) where they have referred the hospital and other providers to, for sending the invoices, and they do not exist or are different businesses. The client services staff are well trained on just avoiding and giving the same misleading response. In total it was just a $6k bill and they have not paid yet.




