Great service
Great service
4.6
Excellent
1,000 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 271 - 280 of 996 reviews
LG
Good service
Good service, great products, prompt response when ordering
Date of experience: July 7, 2025
C
Chris
US
I’ve been ordering a lot of tools and…
I’ve been ordering a lot of tools and storage recently, and Toolstation has consistently been a reliable choice — quick, easy to use, and with fast delivery, which I really appreciate. However, I’ve started to notice that their prices are often higher than those on other sites, which is disappointing and a bit off-putting. I’m a member of the Toolstation Club, which gives a 5% discount, but if the base price is 10% higher than elsewhere, the discount doesn’t really help much. I still value the convenience and speedy service, but I think it’s time Toolstation looked at becoming more competitive on pricing — maybe even introducing a price match policy. That would definitely keep them at the top of my list.
Date of experience: July 7, 2025
AA
Gentleman that server me very helpful…
Gentleman that server me very helpful and polite
Date of experience: July 7, 2025
JM
Very friendly and helpful staff
Very friendly and helpful staff
Date of experience: July 7, 2025
SB
Staff very helpful goods we bought…
Staff very helpful goods we bought excellent
Date of experience: July 7, 2025
MD
Purchase of Outside Light
Purchase of Outside Light Staff friendly and very helpful. They did not try to hurry me and spent time to get me the right product.
Date of experience: July 7, 2025
AD
Always get what I need at a good price
Always get what I need at a good price
Date of experience: July 7, 2025
Ac
A satisfied customer
Staff polite and friendly .products good value .able to park with no problems
Date of experience: July 7, 2025
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