Great service
Great service
4.6
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 261 - 270 of 996 reviews
HC
Website a joy to navigate and stores…
Website a joy to navigate and stores easy to find with ample parking. Item was ready for collection within a short time. Staff very helpful.
Date of experience: July 7, 2025
IG
One item in and straight out
Only wanted one item. In and out in a flash.
Date of experience: July 7, 2025
DM
Brilliant service from the staff at…
Brilliant service from the staff at Selby North Yorkshire
Date of experience: July 7, 2025
MJ
Always helpful and polite
Always helpful and polite
Date of experience: July 7, 2025
PW
Item said online
Item said online, it was in stock, then not according to shop system. The chap did make the effort and eventually find what I wanted, instead of just saying out of stock.
Date of experience: July 7, 2025
Mj
Great service and product friendly staff
Great service and product friendly staff
Date of experience: July 7, 2025
PA
First class products and service.
First class products and service.
Date of experience: July 7, 2025
MD
Great
Great, simple to order, there as stated in store
Date of experience: July 7, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.