Review summary

Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

I ordered an item on a Sunday and it…

I ordered an item on a Sunday and it was delivered on Monday! Very impressed.

Perfection!

Got what I needed quickly and easily. Very friendly service, which adds to the great experience.

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All reviews

1,000 total β€’ Write a review

Showing 281 - 290 of 996 reviews
C
5 out of 5 stars

Well organised

Well organised, great service as usual.

Date of experience: July 7, 2025

RG
5 out of 5 stars

Top Service

Excellent customer service

Date of experience: July 7, 2025

MS
5 out of 5 stars

Speedy online service and pleasant…

Speedy online service and pleasant staff.

Date of experience: July 7, 2025

KT
5 out of 5 stars

Always have everything in stock.

Always have everything in stock.. helpful and informative staff

Date of experience: July 7, 2025

R
5 out of 5 stars

Really helpful πŸ‘

Really helpful πŸ‘

Date of experience: July 7, 2025

CU
5 out of 5 stars

Good service

The lady who served me was very helpful, I explained what I was trying to do and she sold me everything I needed,very good product knowledge,and the job went well.

Date of experience: July 7, 2025

BD
5 out of 5 stars

When I need to DIY

When I need to DIY, I always order and collect from Toolstation.

Date of experience: July 7, 2025

CB
5 out of 5 stars

Had exactly what I needed

Had exactly what I needed, was quickly available in local store.

Date of experience: July 7, 2025

cP
5 out of 5 stars

As usual with our Fakenham branch

As usual with our Fakenham branch, everything, especially staff is first class service.

Date of experience: July 7, 2025

FW
5 out of 5 stars

Easy to order picked quick and ready…

Easy to order picked quick and ready for collection

Date of experience: July 7, 2025

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