Review summary

Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

I ordered an item on a Sunday and it…

I ordered an item on a Sunday and it was delivered on Monday! Very impressed.

Perfection!

Got what I needed quickly and easily. Very friendly service, which adds to the great experience.

Company details

Information provided by various external sources

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All reviews

1,000 total • Write a review

Showing 991 - 996 of 996 reviews
J
2 out of 5 stars

Not great service

Purchased an item online for collection since there was only one left in stock, went to collect it but it had been sold before I got there.

Date of experience: June 24, 2025

G
5 out of 5 stars

simple to order

simple to order, pay and collect

Date of experience: June 24, 2025

CG
1 out of 5 stars

I bought an odb reader online a month…

I bought an odb reader online a month ago, it still hasn't arrived and I'm still waiting on a reply to my emails. Crappy customer service

Date of experience: June 24, 2025

WE
5 out of 5 stars

Great service 👍

Great service 👍

Date of experience: June 24, 2025

PJ
5 out of 5 stars

Ordered product in the evening

Ordered product in the evening, ready for collection 0800. That’s fine by me.

Date of experience: June 24, 2025

Tk
5 out of 5 stars

Facebook fraudulent misrepresentation of Toolstation

Just to make u aware on facebook there is a an advert which uses ur company as a front for online fraud its actually a scam ... the only reason I know is I was scamout of money before by a similar advert / Your company & products good

Date of experience: June 24, 2025

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