«Thomas Cook Airlines»
«Thomas Cook Airlines» Remember this name, make a note or even draw this name.. but Never! Never travel with this company! The most rude, aggressive and unprofessional crew I’ve ever seen! The plane was dirty with some white spots on the seats. Cabin crew is late with food and drinks distribution, because very busy with market salings.. nobody reacting on assistance button call at all! Cabin crew kicking your elbows when passing rapid between seats without any reaction and apologies. And I have personal story (incident) what happened to me and my friends during the flight from Stockholm to Punta Cana on 3rd December when cabin crew was ignoring passengers and cocked my elbow while I was eating so the food scattering on me and cabin crew didn’t stop to take a look what happened and advised to keep my hands in some spacial position when eat when I complained regarding that incident. And another one incident on happened on our way from Punta Cana to Copenhagen on 17th December when one of cabin crew didn’t trust to my friend that he turned his mobile to flight mode already. She was maximum rude and aggressive! Was shouting on my friend and most terrible the chief cabin crew was covering her colleague and just was trolling and spoke mockingly with us. In the end of flight Chief of cabin crew refused to give us the name of aggressive crew and told that her Scandinavian culture is different from my and my friends and that we must follow their rules and culture. Then guilty cabin crew start scoop up hand of my friend when he tried to take her name.. she was promising some problems to us..and other cabin crew pushed (bulling) my friend too, when he was leaving the board.
