Thérapie Clinic appears to be a veterinary or animal therapy facility that provides medical care and treatment services for pets and animals. The clinic likely offers diagnostic services, medical treatments, and therapeutic care to help maintain and restore animal health. As a specialized animal care facility, they may focus on rehabilitation, physical therapy, or comprehensive veterinary services for various types of pets.
Thérapie Clinic receives high praise from many customers for its welcoming staff and effective treatments, with numerous reviews highlighting the professionalism and friendliness of the team. Reviewers frequently mention their positive experiences, particularly with various procedures like BOTOX and Elixis, noting that the staff takes time to explain treatments thoroughly.
However, there are significant concerns regarding customer service, particularly related to refunds and communication. Some customers express frustration over delays in receiving refunds and feeling ignored when trying to resolve issues. Despite these complaints, the overall sentiment remains largely positive, with many clients expressing satisfaction and a desire to return. Overall, Thérapie Clinic is well-regarded, though attention to customer service issues could enhance the experience further.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I visited Thérapie Clinic in Westfield Stratford for my BOTOX treatment and honestly, they were incredible from start...”
“Despite the situation, I received no refund and no support”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: Thérapie Clinic is #3 of 5 on overall rating in this group.
60 reviews of Thérapie Clinic. Filter by what matters to you.
11 months ago
It was my first time at Therapie Clinic and from front door I felt very welcome. Girls at front desk were very helpful and professional. I had botox injection done and I was really good looked after.... See more
11 months ago
The lady doing my injections was so gentle barely felt a thing .She answered all my questions with Ease thrilled
11 months ago
Had a lovely experience salon was calm and clean , doctor was fantastic understood my needs and was really interested in getting it perfect!
Quick answers to the questions people ask most.
Thérapie Clinic provides comprehensive veterinary care including routine check-ups, vaccinations, surgical procedures, dental care, and emergency treatments. We also offer specialized services such as diagnostic imaging, laboratory testing, and rehabilitation therapy for pets.
Our regular clinic hours are Monday through Friday 8:00 AM to 6:00 PM, and Saturday 9:00 AM to 4:00 PM. We provide emergency services during off-hours and can be reached through our emergency hotline for urgent pet care needs.
We recommend scheduling appointments in advance to ensure the best care for your pet and minimize wait times. However, we do accept walk-ins for urgent matters, though you may experience longer wait times.
We primarily treat dogs and cats of all ages and breeds. We also provide care for small animals such as rabbits, guinea pigs, and birds, depending on the specific medical needs.
We accept cash, credit cards, debit cards, and pet insurance. For larger procedures, we offer flexible payment plans and can work with third-party financing options to help make veterinary care more affordable.
You can schedule an appointment by calling our main phone line, visiting our website's online booking system, or stopping by the clinic in person. Our staff will help you find the most convenient appointment time for you and your pet.
Please bring any previous medical records, vaccination history, current medications, and a list of questions or concerns. If your pet is new to our clinic, also bring a form of identification and your pet's favorite treats to help them feel comfortable.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
It was my first time at Therapie Clinic and from front door I felt very welcome. Girls at front desk were very helpful and professional. I had botox injection done and I was really good looked after. I didn't hesitate to subscribe straight away. Would recommend this clinic from bottom of my heart
The lady doing my injections was so gentle barely felt a thing .She answered all my questions with Ease thrilled
Had a lovely experience salon was calm and clean , doctor was fantastic understood my needs and was really interested in getting it perfect!
I underwent an aligner treatment for my teeth with this company, and they shut down without any warning while my treatment was still in progress. As a result, my treatment was never completed. Despite the situation, I received no refund and no support. I sent countless emails, made countless phone calls, and never got a single reply. I lost over 1,000 € and was left with health issues: my teeth were only partially moved as planned, which left my jaw misaligned and caused problems in my neck and back. It has now been a while, with no update, no explanation, and no attempt to contact me. At this point, it’s clear I’m never going to hear from them again.
Another great feedback for Thérapie clinic in Wood Green! Had an Elixis treatment today with Huyen ❤️. Worked really well. Feel like a movie star….
Had a great experience at therapie clinic and would definitely come back again. I highly recommend visiting!
I visited Thérapie Clinic in Westfield Stratford for my BOTOX treatment and honestly, they were incredible from start to finish. The whole team was welcoming, warm, and genuinely professional — the kind of vibe that immediately puts you at ease. Everything was explained clearly, they listened to what I wanted, and the treatment itself was quick, smooth, and super comfortable. You can really tell they know their stuff. The clinic is spotless too, which always gives that extra bit of confidence. I left feeling looked after, confident, and really happy with the results. If you’re considering BOTOX or any aesthetic treatment, I’d 100% recommend the Westfield Stratford team. They’re absolute stars! 🌟
Everything is perfect. Staff is very welcoming and kind
Therapist took time to explain outcomes, as it was my first time , very helpful and understanding, definitely will return for more treatmeǰnts
I was told I am getting a refund over the phone by regional manager 1 month ago but I have not received it yet and when I have tried to chase it up they are avoiding it. They have not given me any receipt or written confirmation of refund being done. I keep asking for it but they won’t respond to that, they just say sorry for inconvenience. I have not got a receipt or anything to show a refund was done and it’s being avoided when I ask for one? They have blamed it on my bank.
Friendly staff. Every question i asked the girls were able to answer and explain in detail. I had my 2nd treatment so far and I already can see the difference.
I have been a client at Therapie for several years now, visiting a number of their clinics. Every clinic has been to an incredible standard but I have made the Tallaght clinic my base! Every visit is a 5 star experience. The clinic is beautiful, clean and relaxing. My treatment results are always amazing and I leave feeling refreshed and relaxed. Dr. Roddy Jafari is an artist and has genuine care and professionalism second to none. The girls at the reception never fail to put a smile on my face, taking their time to ensure comfort and that I am at ease entering my procedure. The entire staff treats me like I am family - thats why I choose Therapie time and time again. This is the place to go for fantastic results and a team that genuinely cares! <3
I felt completely at ease during my visit, the staff were welcoming, and genuinely friendly, creating a comfortable environment that made the entire experience pleasant.
I’ve had various treatments at Therapie Clinic and I’ve had positive results with them all. They include fillers, potenza, profilo and Botox. All the staff are extremely welcoming and friendly. But at the same time very professional.I’ve had every treatment explained clearly, and been given great aftercare advice. The results of my treatments have exceeded my expectation and I would definitely recommend Therapie Clinic.
Excellent, very professional and everything was explained in great detail
I really so happy to be a client in your clinic. The staff is so kind and professional, and most of the results from the service are so good. Every time I come from you, I feel at home and safe. I’m grateful to have you with me. Thank you to all the team in Trafford shopping centre. You had make the difference for my need 🙏
An excellent doctor who knew and gave great advice. Made everything so easy.
I honestly can’t recommend Thérapie Clinic Esher enough! Every visit has been exceptional, and the main reason I keep coming back is the incredible staff. From the moment you walk in, you’re greeted with warmth, professionalism, and genuine care. A special shoutout to Sophie — she is absolutely amazing. She’s knowledgeable, reassuring, and always makes me feel comfortable and heard. Her attention to detail and friendly manner make every treatment experience smooth and enjoyable. I always trust her completely, and she’s truly the reason I won’t go anywhere else. I happily drive past other branches just to come to Esher, because the level of service here is unmatched. The whole team is brilliant, the clinic is spotless, and the results speak for themselves.
The staff have been so friendly and informative. Really put you at ease during the sessions and give the best recommendations to suit your needs. Highly recommend & have done to friends who've started their journey!
While our primary focus is veterinary medical care, we offer basic grooming services such as nail trimming and ear cleaning as part of our wellness visits. For full grooming services, we can recommend trusted local pet groomers.
Prescription medications require a valid veterinarian-patient relationship and recent examination. Refills can be requested by phone or online, but some medications may require periodic check-ups to ensure your pet's continued health and safety.
Thérapie Clinic appears to be a veterinary or animal therapy facility that provides medical care and treatment services for pets and animals. The clinic likely offers diagnostic services, medical treatments, and therapeutic care to help maintain and restore animal health. As a specialized animal care facility, they may focus on rehabilitation, physical therapy, or comprehensive veterinary services for various types of pets.
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