Top service.
Top service.
Imperial Finance Services Company, operating under the brand name The Imperial Group, is a UK-based energy consultancy specializing in helping businesses reduce their energy costs. Founded in 2021, the company collaborates with 34 leading energy suppliers to provide tailored energy solutions for commercial clients across the United Kingdom. The Imperial Group's services include a quick eligibility questionnaire that allows businesses to identify suitable energy tariffs, streamlining the process of finding cost-effective energy options. The target market for The Imperial Group includes a wide range of businesses seeking to lower their energy bills and improve their overall energy efficiency. By simplifying the energy procurement process and leveraging established partnerships with reputable suppliers, the company aims to enhance customer satisfaction while contributing to significant savings for their clients. With a focus on providing a transparent and efficient service, The Imperial Group is committed to supporting businesses in achieving their energy management goals.
Reviewers generally praise Imperial Finance Services Company for its excellent customer service and ability to secure great deals on energy bills. Many customers highlight their positive experiences with staff members like Kyle and Louis, noting their helpfulness and knowledge throughout the process.
Consumers express gratitude for the hassle-free service and recommend the company for its efficiency in handling energy contracts. However, there are significant complaints regarding persistent cold calls, with some customers describing the company as untrustworthy and deceptive in their sales tactics. These negative experiences, particularly related to aggressive marketing practices, contrast sharply with the overwhelmingly positive feedback about the service quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review May 2026.
| Month | Average | Reviews |
|---|---|---|
| Jan 26 | 5.0 | 22 |
| Feb 26 | 4.7 | 13 |
| Mar 26 | 4.3 | 18 |
| Apr 26 | 5.0 | 1 |
| May 26 | 4.3 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent customer service, really helped me with my energy bills”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 696 |
Bottom line: Imperial Finance Services Company is #1 of 5 on overall rating in this group.
60 reviews of Imperial Finance Services Company. Filter by what matters to you.
Top service.
Great experience with Imperial, thought I’d try something new and happy that I did. 100% recommend
Brilliant service, communication was great. Highly recommend. Saved a fortune. Thank you for your help.
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Good energy provider with clear bills and consistent service.
If u need the job done these are ur people no messing around come and get the job done highly recommend
⭐⭐⭐⭐⭐ I had a really good experience with The Imperial Group. The team were professional, friendly, and took the time to explain everything clearly. They made the whole process straightforward and helped secure a competitive energy deal without any hassle. Communication was excellent throughout, and I felt supported from start to finish. I would happily recommend The Imperial Group to anyone looking for reliable and efficient energy services.
Very good company 10/10 recommend helped me reduce my bill and in a quick time. Person i had was very helpful and the company seems to be ran extremely well would reccommend
Great customer service, saved me a fortune, definitely recommend to my family and friends
Will definitely be coming back every year. Customer service is absolutely amazing, It’s hard to save money these days but they managed to find me the best deal. Didn’t have to do deal with the suppliers they did that all for me stress free!! Saved me thousands of pounds, thank you!!!
Switching to this energy provider was easy and hassle-free. Pricing is fair, bills are easy to understand, and customer service has been helpful when needed. Would recommend
Saved our business money with zero hassle We were paying far more than we needed to on our energy contract and didn’t really have the time or knowledge to shop around properly. These guys handled everything from start to finish, compared the market, and secured us a much better deal than we were on previously. The process was straightforward, communication was clear, and there was no pressure at any point. Best of all, it’s already saving our business money each month, which makes a real difference with current running costs. Would highly recommend to any business that wants to reduce overheads without the stress of dealing with energy suppliers themselves.
Kyle was amazing and so helpful, will be repeating business with yourselves every year from now on.
Imperial Finance Services Company, operating under the brand name The Imperial Group, is a UK-based energy consultancy specializing in helping businesses reduce their energy costs. Founded in 2021, the company collaborates with 34 leading energy suppliers to provide tailored energy solutions for commercial clients across the United Kingdom. The Imperial Group's services include a quick eligibility questionnaire that allows businesses to identify suitable energy tariffs, streamlining the process of finding cost-effective energy options. The target market for The Imperial Group includes a wide range of businesses seeking to lower their energy bills and improve their overall energy efficiency. By simplifying the energy procurement process and leveraging established partnerships with reputable suppliers, the company aims to enhance customer satisfaction while contributing to significant savings for their clients. With a focus on providing a transparent and efficient service, The Imperial Group is committed to supporting businesses in achieving their energy management goals.
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