Honest Utility Group is a full-service energy consultancy based in the UK, specializing in providing businesses with comprehensive energy solutions that address their specific needs. The company assists clients in accessing competitive business energy prices and selecting suitable contract types, ensuring they receive tailored energy quotations for gas, electricity, and solar power purchase agreements. Targeting a diverse range of businesses, Honest Utility Group also offers energy management services, including bill audits and market insights, aimed at helping clients optimize their energy consumption and navigate the complexities of the energy sector. With a commitment to transparency and expert guidance, the company positions itself as an integral partner for organizations seeking to enhance their energy strategies while striving for net-zero emissions.
Reviewers consistently praise Honest Utility Group for their exceptional service and transparency. Many customers highlight the professionalism and helpfulness of staff members like Pam, Arran, and Anya, who are noted for their patience and ability to explain options clearly.
Consumers appreciate the smooth process of switching utilities, with several mentioning significant savings on their gas and electricity deals. The company's commitment to honesty and customer care is frequently emphasized, making it a trustworthy choice in the utilities sector. Overall, the positive feedback reflects a strong sentiment of satisfaction, with no critical themes surfacing in the reviews. Honest Utility Group is highly recommended for anyone seeking reliable utility services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 5.0 | 1 |
| Nov 25 | 5.0 | 3 |
| Dec 25 | — | 0 |
| Jan 26 | — | 0 |
| Feb 26 | 5.0 | 1 |
| Mar 26 | 5.0 | 4 |
| Apr 26 | — | 0 |
| May 26 | — | 0 |
| Jun 26 | — | 0 |
| Jul 26 | 5.0 | 3 |
| Aug 26 | — | 0 |
| Sep 26 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I cannot recommend Pam from honest utility group enough”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 696 |
Bottom line: Honest Utility Group is #1 of 5 on overall rating in this group.
60 reviews of Honest Utility Group. Filter by what matters to you.
Arran Quinn has just negotiated a new future electricity deal for the charity I am involved in. He also reviewed our current arrangements and was able to identify scope for reduced charges for our existing contract. Throughout the process he took time to explain the issues arising from current market conditions and how best to minimise the cost. Would highly recommend .
Not only did Arran Quinn Find us a great deal on our energy but himself and Rachel Hutchinson helped us when we were misinformed about prices for an energy renewal earlier in the year. They have saved us thousands of £££. Along with that they helped through every step of the complaints process in order to cancel the other contract without fees due to misinformation and misleading information. Overall highly recommend these guys!
We've been with Honest Group for a couple of years now, having had them arrange two lots of utility contracts for us. The key thing that made the decision to stick with them so easy was the outstanding aftercare support we get from their account team, lead by Rachel. They're always very quick to reply to an email, no query is too complex for them and they seem geniunely determined to resolve problems you're having. I also really appreciate the professional and friendly manner they communicate with. I'd commend them to any organisation needing their services.
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Always get good advice and prompt & efficient service. Everything explained well and followed up to ensure we get the absolute best quality of service. Arran and the rest of the team go out of their way to ensure they understand our needs and we understand what we ae agreeing to. Thoroughly recommended
This company is fantastic the were very quick to arrange all work on my property, and when this work was being carried out they phoned to check on progress and if I had any issues,and after work was near to completion they phoned again to ask if everything went smoothly and if there was any problems, if there were they would chase on our behalf all in all I highly recommend honest group to every one due to the care they give to there customers Thankyou for arranging it to quickly and took the time to contact me on a number of occasions. Thankyou very much appreciated you time and I would recommend them to everyone looking to upgrade the heating system
I was extremely pleased with this service. Everything went smoothly, all the tradesmen were polite, honest and great at there job. Office staff left me messages and emails on arrival times and everyone was punctual. I wouldn't hesitate to use any of them again. Completed in 21/2 weeks as follows. Air sourced heating External walls boarded and added one wall to divide kitchen and living room. Loft installation Solar panels Extractor fans, trickle vents and wall vents Just wish they decorated too. 😀
We had all our internal walls insulated, plastered and solar panels fitted along with an air source heat pump. The house is so much warmer. The lads doing the work were nice lads, and Damien from Honest power was great. Always on the phone checking in with us, and making sure any concerns we may of had were sorted.
Honest power helped me insulate my home and has made it more economical to run l have supported by the most dedicated BETH she has supported me with anything that needed attention Beth has guided mein what need to be be done.if anyone has Beth they are going to be taken care personaly.no workmen will leave there job unfinished all will be at a great standard the resalt you will be very pleased withBeth will make shure of that.l personaly would like to Beth and honest power for there support.thank you
Beth in your office couldn't be any more helpful than what she was..Your company and the lad's that installed my boiler were Excellent. Very tidy workmen and neat pipe work. And so was the electrician. Highly recommend you to my friends. Thank you so much MrJJDENHOLM
Thanks to you all, I’ve been I’ll and had no heating, hot water and electricity bills through the roof, these guys must have done about £40k’s worth of work for free and have quite literally changed my life and looks as if it will reduce my bills by up to 90% and free on sunny days. Thank you all and for all the people that moan about our country, government, they have no idea how lucky they are as I’ve travelled the word and there are barely any countries that receive help even close to this scale.
Warmauk installed the solar panels, ASHP etc. with minimum disturbance to household activities and in very short time.I believe the system should be re- designed to work with the existing micro-bore piping, thereby making installation simpler and quicker and less obvious.
The amount of work done for some people here can be literally life changing and the amount you get for free seemed to good to be true.
The Honest Group were as true as the title in the company name, My business was struggling to meet the demands of our energy supplier, i contacted Honest Group for help. It was not an easy task as many energy companies are giving hospitality business a wide birth after the pandemic however Honest kept biting away at the cherry until they 1. found a supplier and 2. secured very favorable rates for three years to give my business stability.
Called me offering Eco4 whichI am interested in. Had many of these companies call and not ring back with an answer. I was told we are Honest Power we are different we will call you back. They didnt, another pointless phone call. Update. Fair play, the owner called and apologised for not getting back to me. Uprated from 1 star to 4 just for them actually caring which most companies dont.
We are very happy with the job done by Stephen & his teams to enable Solar Power generation at our house. Stephen explained the technology & work involved in a manner that was easy for us to follow. He was also very patient in answering my questions relating to the job. All the people involved scaffolders, roofers & electricians were pleasant & respectful of the house. They minimised disruption to our day & did a very neat job. The end result is that the panels were generating the expected level of solar panel as per our agreed completion date.
Stephen and Joe fitted a battery to my existing Solar Panel system. Not only do they do an excellent job during one of the hottest days of the year, the workmanship was fabulous, really neat. They made sure that we fully understood our system and the app that controls it. They were so professional, thoughtful and pleasant
Stephen, Fully explained to me about the Solar battery on how to understand what the data on the App on my phone was telling me, the installation itself was done very professionally and in less time than i thought it would be, by him and the team with him who installed this 5* for the work done.
Honest Utility Group is a full-service energy consultancy based in the UK, specializing in providing businesses with comprehensive energy solutions that address their specific needs. The company assists clients in accessing competitive business energy prices and selecting suitable contract types, ensuring they receive tailored energy quotations for gas, electricity, and solar power purchase agreements. Targeting a diverse range of businesses, Honest Utility Group also offers energy management services, including bill audits and market insights, aimed at helping clients optimize their energy consumption and navigate the complexities of the energy sector. With a commitment to transparency and expert guidance, the company positions itself as an integral partner for organizations seeking to enhance their energy strategies while striving for net-zero emissions.
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