Honest Utility Group is a full-service energy consultancy based in the UK, specializing in providing businesses with comprehensive energy solutions that address their specific needs. The company assists clients in accessing competitive business energy prices and selecting suitable contract types, ensuring they receive tailored energy quotations for gas, electricity, and solar power purchase agreements. Targeting a diverse range of businesses, Honest Utility Group also offers energy management services, including bill audits and market insights, aimed at helping clients optimize their energy consumption and navigate the complexities of the energy sector. With a commitment to transparency and expert guidance, the company positions itself as an integral partner for organizations seeking to enhance their energy strategies while striving for net-zero emissions.
Reviewers consistently praise Honest Utility Group for their exceptional service and transparency. Many customers highlight the professionalism and helpfulness of staff members like Pam, Arran, and Anya, who are noted for their patience and ability to explain options clearly.
Consumers appreciate the smooth process of switching utilities, with several mentioning significant savings on their gas and electricity deals. The company's commitment to honesty and customer care is frequently emphasized, making it a trustworthy choice in the utilities sector. Overall, the positive feedback reflects a strong sentiment of satisfaction, with no critical themes surfacing in the reviews. Honest Utility Group is highly recommended for anyone seeking reliable utility services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 5.0 | 1 |
| Nov 25 | 5.0 | 3 |
| Dec 25 | — | 0 |
| Jan 26 | — | 0 |
| Feb 26 | 5.0 | 1 |
| Mar 26 | 5.0 | 4 |
| Apr 26 | — | 0 |
| May 26 | — | 0 |
| Jun 26 | — | 0 |
| Jul 26 | 5.0 | 3 |
| Aug 26 | — | 0 |
| Sep 26 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I cannot recommend Pam from honest utility group enough”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 696 |
Bottom line: Honest Utility Group is #1 of 5 on overall rating in this group.
60 reviews of Honest Utility Group. Filter by what matters to you.
A huge upheaval and I certainly wouldn't want to go through the experience again, but all worth it in the end as the house is definitely warmer, drier and the bills reduced so far. The workmen were respectful of the house and its contents and were attentive when called back for minor faults.
Good energy quotes obtained and service with helpful information provided. Quite persistent with constant calling and sales-like tactics, however. Not appreciated when extremely busy. Shame as it would have been 5 stars otherwise.
Called me offering Eco4 whichI am interested in. Had many of these companies call and not ring back with an answer. I was told we are Honest Power we are different we will call you back. They didnt, another pointless phone call. Update. Fair play, the owner called and apologised for not getting back to me. Uprated from 1 star to 4 just for them actually caring which most companies dont.
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Honest Utility Group is a full-service energy consultancy based in the UK, specializing in providing businesses with comprehensive energy solutions that address their specific needs. The company assists clients in accessing competitive business energy prices and selecting suitable contract types, ensuring they receive tailored energy quotations for gas, electricity, and solar power purchase agreements. Targeting a diverse range of businesses, Honest Utility Group also offers energy management services, including bill audits and market insights, aimed at helping clients optimize their energy consumption and navigate the complexities of the energy sector. With a commitment to transparency and expert guidance, the company positions itself as an integral partner for organizations seeking to enhance their energy strategies while striving for net-zero emissions.
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