Teladoc Health
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I contacted teladoc to treat a uti POOR SERVICE
I contacted teladoc to treat a uti. The provider toni sharon assigned to Me was anything but concern and professional. From the beginning of the call she sounded annoyed and uninterested to hear my issues. I tried to explain to toni sharon of my discomfort and pain, she would rudely cut me off and repeatly say according to our guide lines I can't not prescibe you anything cause it sound like kidney issue. When I tried to explain toni sharon rudely hung up on me. Today 7-14-25 at 8:00 am I went to an urgent care clinic where they tested my urine and PRESCRIBED medication for a uti. Had the provider listen to my issues instead of hanging up on me I would have started treatment sooner. If you value your health this provider toni sharon is someone I highly recommend you do not go to if you need help in your time of need. I contact teladoc gave them all my information and started a dispute to refund my insurance. Very UNPROFESSIONAL and UNCARING. Teledoc sends out the same generated automated responds to all who give a negative review. Sad Teledoc was once a very reliable place to call knowing there were providers who cared. Now its like playing the lotto when you are connected to a provider, your hoping for a winner again sad. If this negligent type of care continues I can predict teladoc becoming extinct and urgent care clinics rising.