Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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5 months ago
5 out of 5 stars

Make sure you have a pharmacy that takes your Insurance, so you don't have to run around.

They did their best to get my medication.

Helpful?
5 months ago
5 out of 5 stars

Great customer service

There is minimal wait time & the provider really listened & gave feedback.

Helpful?
5 months ago
5 out of 5 stars

Good Experience

Easy to schedule. The provider listened well, was thorough, and valued my time.

Helpful?
5 months ago
5 out of 5 stars

Much easier than waiting hours in…

Much easier than waiting hours in urgent care!

Helpful?
Eliseo Cruz
Eliseo Cruz
1 reviews
5 months ago
5 out of 5 stars

Getting out the frustrations you have inside is a great relief.

The fact that someone listened to me was good for me

Helpful?
Mary
Mary
1 reviews
5 months ago
5 out of 5 stars

Efficient Appointment

Quick, efficient means of getting an Rx for a common issue (nausea).

Helpful?
Lindsy Bounds
Lindsy Bounds
1 reviews
5 months ago
5 out of 5 stars

Basically Insurance Covered Concierge!

Super easy appointment setting and same day! Dr was super sweet and listened to my concerns, made suggestions and the while process was done over the phone. Literally got me back on track with my asthma management instantly. Very efficient and I love that . . . All from the comfort of home. Whats not to love!!!

Helpful?
Autumn
Autumn
1 reviews
5 months ago
5 out of 5 stars

The provider that took my call was so…

The provider that took my call was so detailed yet quick (I was still punched in at my job). She even went above and beyond...she not only prescribed what I (or anyone would get) for poison ivy, she prescribed me 2 extra prescriptions incase I was scratching in my sleep& didn't know,&one topical prescription. She DIDN'T talk over me like some of the ones in the past did. This woman was outstanding 👏!

Helpful?
5 months ago
5 out of 5 stars

Quick

Quick, prompt response. Was able to get rx filled same day.

Helpful?
Michael D
Michael D
1 reviews
5 months ago
5 out of 5 stars

Teladoc is very easy to use

Teladoc is very easy to use! Scheduling, changing appointments is very easy ! Very satisfies so far!

Helpful?
5 months ago
5 out of 5 stars

Fabulous Doctor

You could tell the Dr was very passionate about his work and truly loves helping people. He took the time to address all my concerns and ask alot of questions to make sure I was getting the proper treatment. I wish he were my regular PCP.

Helpful?
5 months ago
5 out of 5 stars

Excellent Service

Everything went well. They were timely and extremely efficient. At first I was doubtful they’d be able to diagnose and prescribe medication correctly without seeing me in person, but I was desperate to have any type of medical attention. Calling them was the best decision I made!

Helpful?
Michael Grant
Michael Grant
1 reviews
5 months ago
5 out of 5 stars

Quick resolution without having to make…

Quick resolution without having to make appointment and travel to the office.

Helpful?
Kahle Stagner
Kahle Stagner
1 reviews
5 months ago
5 out of 5 stars

My provider was very professional

My provider was very professional, kind, knowledgeable and respectful. She listened and provided the assistance I needed.

Helpful?
T. Marten
T. Marten
1 reviews
5 months ago
5 out of 5 stars

I waOit of Town and Sicks out of town at our cabin and…

I was out of town at our cabin and unable to go to an urgent care. I used Telladoc and was amazed at how quick and easy it was. Thank you so much.

Helpful?
Renelle Gleim
Renelle Gleim
1 reviews
5 months ago
5 out of 5 stars

The Dr

The Dr. was very friendly and very helpful.

Helpful?
5 months ago
5 out of 5 stars

Always friendly medical professionals

Always friendly medical professionals

Helpful?
5 months ago
3 out of 5 stars

This time when I used teladoc I was…

This time when I used teladoc I was ushered off quickly. The doc was straightforward but right, could have been more sympathetic. I wish they would have specific questions that you could answer before you talk to an actual doctor, that way it would avoid a possible fee if the doc says he can’t treat you for bacterial pneumonia. At least he got the diagnosis correct.

Helpful?
kris day
kris day
1 reviews
5 months ago
5 out of 5 stars

Timely response

The provider called me back in a timely manner and listen to what I had to say and was very caring

Helpful?
Sara Khan
Sara Khan
1 reviews
5 months ago
5 out of 5 stars

I got help right away

I got help right away. It resolved my concern over the phone without visiting the doctor's office. Also my Rx was filled and I started my treatment.

Helpful?

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