Takeaway.com

4.085 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.085 out of 5 stars
Great
5 out of 5 stars
599
4 out of 5 stars
170
3 out of 5 stars
69
2 out of 5 stars
41
1 out of 5 stars
121
1,000 reviews in total

Review summary

Takeaway.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Indian takeaway

Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great service

Great service fresh food delivered just took a little longer than stated

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Poor

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

usually spot on

Not too good.rice stodgy and soggy. Chicken balls in batter-TOO MUCH BATTER!

0
0
🔥 High engagement

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Filter by rating:
 Sam D
Sam D
1 reviews
about 11 years ago
5 out of 5 stars

On Point!

Proper delivery service, would recommend to anyone, who uses paypal! 10/10

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patrycja
patrycja
1 reviews
about 11 years ago
5 out of 5 stars

usefull to find the take aways in local area

Happy with the service

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about 11 years ago
5 out of 5 stars

very professional and quite quick service

I use this service time to time, never been disappointed!

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Alaya
Alaya
1 reviews
about 11 years ago
5 out of 5 stars

Efficient and Great customer care.

Efficient and Great customer care.

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Susan O'Shea
Susan O'Shea
1 reviews
about 11 years ago
4 out of 5 stars

fantastic

the ease of useing this site is very good quick and easy good choice payment methods

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jodie yates
jodie yates
1 reviews
about 11 years ago
1 out of 5 stars

rubbish

You are completely rubbish I ordered from a meal and u refused to put my order through so I wouldn't use you again I would rather phone and order my meal at least I know I'm going to get my order completely rubbish service.

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colin palmer
colin palmer
1 reviews
about 11 years ago
1 out of 5 stars

rubbish

ordered takeaway.did not turn up.wasted an hour.

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Andrew King
Andrew King
1 reviews
about 11 years ago
5 out of 5 stars

Very easy to order and they really care about your experience

Sit on your laptop with a drink in hand , order food online and 45mins later dinners ready.

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about 11 years ago
4 out of 5 stars

Efficient service

Voucher code did not work, but customer service very quickly dealt with the issue to my satisfaction.

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MJ La
MJ La
1 reviews
about 11 years ago
4 out of 5 stars

Great Service

Easy to order and quick

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Tara
Tara
1 reviews
about 11 years ago
5 out of 5 stars

first timer

I found the service very quick and easy to use

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Astra Frost
Astra Frost
1 reviews
about 11 years ago
5 out of 5 stars

Great service

Great service

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about 11 years ago
1 out of 5 stars

Awful! Took 2 hours for my order due to their incompetence!

I ordered my takeaway at 7.15 and within 5 minutes had an email saying the restaurant had received it. I called the restaurant with a query and discovered they had not in fact received my email and it actually took over 40 minutes after placing the order on takeaway.com for them to contact the restaurant with the order, which therefore meant instead of ordering early so the wait wouldn't be so long by the time they'd finally recieved my order I had hit the peak/busy time. I tried to contact takeaway.com to find out what was going on with my order when the restaurant called to say they hadn't had it, the only means of being able to do this was via a contact us form, which then took an hour and twenty minutes for them to contact me and by this time I had thankfully just recieved my order, over two hours after placing it. I was given a £7 off voucher to use on their website but I think it's safe to say I will not be using them again!

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James Edwards
James Edwards
1 reviews
about 11 years ago
4 out of 5 stars

Good food and easy to order!!

Website was easy to order from, used PayPal as well. Food was delivered within 40mins which was good for our area. Couple of the items were slightly different to our order i.e chicken instead of duck and small seaweed instead of normal but besides that I'd order again.

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about 11 years ago
5 out of 5 stars

perfecto

Love it u do decent food gg

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Ian Stewart
Ian Stewart
1 reviews
about 11 years ago
5 out of 5 stars

Brilliant

Stoke Grill, superb nuff said.

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about 11 years ago
4 out of 5 stars

Easy enough Saturday night takeaway!

Takeaway.com is an easy enough site/app to use. No problem with delivery time, could do with a broader selection of takeaways but on the whole pretty good. Topcashback offer cash back for this merchant do if you have an account use it!

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about 11 years ago
5 out of 5 stars

Easy to use - quicker and less complex than similar sites.

I have used the site a few times now and always had a smooth transaction, with a prompt delivery. The site is simple to use with a good selecion of restaurants in this area and paying with Paypal is a major bonus for me too. Highly recommended!

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Peter S
Peter S
1 reviews
about 11 years ago
5 out of 5 stars

Very easy to use

It only took a couple of minutes to place the order. The correct items was ready at exactly the time we wanted. Much easier than placing an order over the phone!

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Phil Hall
Phil Hall
1 reviews
about 11 years ago
5 out of 5 stars

A great alternative to justeat. And they take paypal

I have been using takeaway.com for some time now, as most of their takeaways accept paypal, and as an ebay trader this makes it really convenient for us. Always a great fast service from the restaurants we have used, I would highly recommend to anyone, only con is the limited choice of restaurants at the moment, but I imagine they will be more and more added in the future as they grow as a company.. Overall impress, give them a try..

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