Spaceships Rentals was a campervan and motorhome rental company operating in the UK and Europe, providing customers with the means to explore diverse landscapes and attractions at their own pace. The company catered to travelers seeking an adventurous road trip experience, offering a fleet of vehicles designed for comfort and convenience. Customers included families, couples, and solo travelers looking for flexible travel options across the UK and European destinations. In October 2025, Spaceships Rentals ceased its operations in the UK market, transitioning its focus to travel content through a dedicated road trip blog. This content aims to inspire and guide travelers with tips and itineraries for exploring the UK and Europe, ensuring that the spirit of adventure continues for its audience. The company retains a presence in New Zealand and Australia, continuing to provide campervan hire services in those regions.
Spaceships Rentals garners a mixed response from customers, with a notable 72% positive sentiment. Many reviewers praise the service and the quality of the motorhomes, highlighting enjoyable experiences exploring Scotland in well-equipped vehicles like the VW Caddy.
Positive feedback often mentions the comfort and cleanliness of the campers, as well as helpful staff during the booking process. However, critical reviews raise significant concerns about vehicle maintenance, with reports of issues such as malfunctioning air conditioning, poor tire conditions, and dirty interiors. Some customers describe their experiences as stressful due to unprofessional service and vehicle safety concerns. Overall, while many enjoy their adventures with Spaceships Rentals, the company faces serious criticism regarding vehicle quality and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 163 | 100% | +0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.3 | 4 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | 4.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 2.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 3.7 | 3 |
| May 25 | 4.5 | 4 |
| Jun 25 | 3.8 | 4 |
| Jul 25 | 3.8 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 163 most recent reviews.
“Very good customer service and quick responses”
“NOT SAFE VERY BAD CUSTOMER SERVICE”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | +16% | 163 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.5 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 3.8 out of 5 (good) | 4.8 out of 5 (good) | — | 998 |
Bottom line: Spaceships Rentals (UK & Europe) is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 3.4).
163 reviews of Spaceships Rentals (UK & Europe). Filter by what matters to you.
We rent a « luxury » campervan for a 1 week roadtrip through Scotland. If the contactless system is very usefull, the scary quality of our campervan was unexpected! Reparation made by tape on shocks, mirors, … never seen that before!
Wir hatten das Wohnmobil für 7 Tage in Schottland. Mit der Ausstattung und den Komfort waren wir sehr zufrieden. Das Wohnmobil ließ sich angenehm fahren. Der Kundenservice hat auf jeden Anfrage relativ schnell reagiert. Eins müssen wir allerdings stark bemängeln. Der Kühlschrank hatte verschiedene Funktionen. 1. Strom über Gas beziehen, 2. Strom über den Motor beziehen (während der Fahrt), 3. Strom über den Anschluss an eine Steckdose beziehen und 4. die Funktion "A", der Kühlschrank sucht automatisch die für den Moment beste Energiequelle. Leider hatten wir lediglich nur Strom, wenn wir auf einem Campingplatz am Strom angeschlossen waren. Weder über Gas noch über den laufenden Motor konnte sich der Kühlschrank Strom beziehen und sich somit kühl halten. Uns sind so viele Lebensmittel dadurch verdorben. Wir mussten quasi deshalb täglich zu einem Supermarkt, um frisch einzukaufen, was uns teilweise wieder viel Geld gekostet hat, da wir oft von unserer geplanten Route abkamen. Dazu hatten wir öfter den Kundenservice informiert und leider immer die selbe Antwort bekommen und einen Link über die Einstellung des Kühlschranks erhalten. Ein Entgegenkommen erfolgte leider nicht. Ebenso wäre es für die Camper angenehm, wenn man bei der Abgabestation eine Möglichkeit hätte gegen eine Gebühr die beiden Tanks zu leeren und den Wassertank zu füllen. Wenn man in Edinburgh und Umgebung ist, ist es sehr schwer einen Campingplatz zu finden, an dem man alles noch mal leeren bzw. füllen kann. Ansonsten war es eine tolle Erfahrung und macht Lust auf mehr Urlaube in einem Wohnmobil.
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No hidden cost but seems like it. You have to empty everything before returning but there is nothing close to London to do it. No even in the drop off area. The radio wasn’t working. Several thing broken like the seal for the toilet that filled the living space with the s**t smell while driving. I did clean the toilet and was supposed to be charged £200 but £60 as a gesture at the end. It’s still real expensive for the task.
Vehicle broke down on the motorway engine light came on and lost power. Sat in service station for over 1 hr and then told to drive with the light on it should go away. Everytime time that we had to move to the next destination the vehicle lost power very unsafe especially on the motorway and with young children. Rear draw kept slidimg open when going around corners. Would be good if someone was there when you collected the vehicle to go through how it works as spent the first evening on youtube see how the heating, water toliet etc worked.
We hired a van from spaceship from start to finish they must be complemented on there efficient admin and organised booking system. They kept in constant email contact with easy instructions how to pick van up and drop off etc . The reason I didn’t give them 5 stars because we were really disappointed with the size of the inside the island bed layout was a total challenge you couldn’t shut the toilet door when the bed was fully out and the space to get to the toilet was not for anyone above a size 14 !! We mastered the slide and crawl back in bed technique !! A few problems with grill and tv . Having said that 5 stars for the van was so easy to drive and really good on diesel . We really enjoyed our road trip. But next time we need more living space very small ..
The good: Website is fairly easy to navigate, the email communication is prompt and the videos explain how to manage all the facilities of the van. The van itself was a good specification and the pick up process was easy. The bad: Within 20 minutes drive the ESR stability warning light came on. Switching off the engine reset it but not the most comforting thought when you are driving the largest vehicle you've ever driven. The technical support line took the call but there was no follow up. The 3rd day into the trip we had a 30 minute drive from the camp site and the toilet leaked - the cassette closing mechanism was faulty. Even after cleaning up it meant the van smelt like the inside of a really bad festival portaloo. I did exchange emails with the team , which were prompt in replying but basically of the attitude of "oh dear".
Edited: eventually got a refund for day lost that was most appreciated this was resolved very promptly after I contacted them again. We hire a Ford voyager for a weekend away visit family. Van was a good size for use and our 2 labs, it was good on fuel good size for parking, a bit of a faf getting bed down but one organised it was fine very comfortable we slept in it for 4 nights then it was time to go home. That's when we had issues the last hour of our journey we ended up with a bubbled tyre we were stuck on a busy motorway so decided to move van to a safer spot which ended up a mile away. Unable to change the tyre due to the tyre iron missing they called a recovery who took over an hour to get to us also couldn't help as they needed the tyre iron as it had a lock nut fitting on the end. So we ended up waiting on the big recovery truck to take us home so 5 1/2 hours later we got home. Company phoned at 8.30 to see if we got home okay and tyre got changed, explained no tyre iron, we started to think we were crazy they send us change tyre videos which wasn't for our model of van as well as having to look numerous times for the tyre iron. They then said they would sort something with our local depo never herd for a few hours so gave them a call back only to find nothing wax being done so new guy a eventually got it organised and 5 hours later someone turned up with appropriate tools and took it away. Was advice I would get days refund due to unable to use van but hay ho nothing, not even an email of any sort from them very poor costomer service,
We had originally arranged to be collected at Heathrow airport which did not happen. Just before we were due to leave home we had an email telling us how to get the keys from a box on the wall near their front door. We managed to get a cab to the address and found the key. The vehicle was there but there was no paperwork either with the key or in the vehicle, which worried me because there was no damage report on the vehicle and there was a lot of damage. The fuel tank level was under a 1/4 of a tank, which I also did not think was very good. The vehicle itself was a perfect size for what we wanted (9 seats and a lot of luggage space). It was clean and tidy on the inside and washed on the outside. It drove well and was comfortable. One week through our trip (we did not cover many miles but hired it for a month) a light came on the dashboard saying that a service was due. I tried to ring the company but could not get hold of anyone , so I started sending emails which they did reply to and assured me that the vehicle would be ok but contact them again if the vehicle stopped working. I also did then manage to talk to someone who again said it would be okay. He also told me to take photos of the damage (which I had already done) and apologised that the damage report had not been done as their system was down and to return the vehicle with a similar level of fuel to when we collected it. We dropped off the vehicle on a Saturday afternoon (again out of hours) and they had given us a number to call a cab to get back to Heathrow which they paid for. So a mixed review, some things were not done very professionally for a car / vehicle hire company but they did then try and reassure us that it would be ok and it was. I was worried about the damage report because I had heard of people being charged for damage (not by this company) that they had not done, but they were fine. So with a little fine tuning I would recommend them, the vehicle was good for what we wanted and good value for money.
No problems so far all good
Thé Booking was very easy, ans Also have thé Key thé motorhome was Ready. Thé périple from thé compagne are very helpfull. Thé things that thé motorhome was injures at différents positions. Thé door between room and salon missing, we couldn't bé isolate from thé kids. Thé télévision doesn't work
Friendly service, mobile home with good ideas, but partly sub-optimal manufacturing quality (jamming slide door, kitchen sink stopper not fitting, power outlet not fitting for international plug adapters, USB charging plug with loose connection...). Irritations when booking from Europe regarding pick-up/drop location and addresses. “Main station" instead of Waverley station, no precise address where to find the shuttle (which parking slot, which corner, ...?)
Spaceships Rentals was a campervan and motorhome rental company operating in the UK and Europe, providing customers with the means to explore diverse landscapes and attractions at their own pace. The company catered to travelers seeking an adventurous road trip experience, offering a fleet of vehicles designed for comfort and convenience. Customers included families, couples, and solo travelers looking for flexible travel options across the UK and European destinations. In October 2025, Spaceships Rentals ceased its operations in the UK market, transitioning its focus to travel content through a dedicated road trip blog. This content aims to inspire and guide travelers with tips and itineraries for exploring the UK and Europe, ensuring that the spirit of adventure continues for its audience. The company retains a presence in New Zealand and Australia, continuing to provide campervan hire services in those regions.
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