Uncomplicated clear and easE for several years…
We’ve used So Energy for several years now. It’s straightforward, clear and easy to decide what choices to make and regular clear statements showing where we stand. Uncomplicated
4.4
Great
999 reviews
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Review summary
So Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Live chat
Bring able to do live chat helped immensely, Neha was very helpful.
It was easy to follow and why change it…
It was easy to follow and why change it you are satisfied with the service offered
Easy to renew
Easy to renew
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.so.energy
All reviews
999 total • Write a review
Showing 851 - 860 of 995 reviews
RS
I think your company have got it right.
I think your company have got it right. As you know I have been your customer for a number of years and always get good service. I have used other companies and so far you areethe best.
Date of experience: May 23, 2025
MJ
Great website
Great website, easy to navigate. Great rates.
Date of experience: May 23, 2025
N&
Wasn’t difficult taking to the advisor…
Wasn’t difficult taking to the advisor , he was helpful , my only worry is that loyalty is not appreciated these days with suppliers
Date of experience: May 23, 2025
CH
Been with So Energy for one year and…
Been with So Energy for one year and have just renewed as competitive with other providers. Easy to submit monthly readings and prompt up to date statements.
Date of experience: May 23, 2025
Sa
What a mess
Today, 23 May, I received an email asking for a meter reading on 15 Feb when I transferred to So energy. They got it on that day. It's not been a smooth ride so far. Yesterday I got an email about my March bill. I'd asked a question and then it sorted itself out. Nevertheless I got an answer 2 months later. I've now got an invoice for April/May at about £170.00 as part of a 3 month statement. That's almost double a normal month! Reading I sent on 15 May doesn't support that. Questions asked and I suppose I'll get an answer eventually.
Date of experience: May 23, 2025
MC
Gentleman I spoke to was extremely…
Gentleman I spoke to was extremely helpful.
Date of experience: May 23, 2025
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