Uncomplicated clear and easE for several years…
We’ve used So Energy for several years now. It’s straightforward, clear and easy to decide what choices to make and regular clear statements showing where we stand. Uncomplicated
4.4
Great
999 reviews
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Review summary
So Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Live chat
Bring able to do live chat helped immensely, Neha was very helpful.
It was easy to follow and why change it…
It was easy to follow and why change it you are satisfied with the service offered
Easy to renew
Easy to renew
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.so.energy
All reviews
999 total • Write a review
Showing 841 - 850 of 995 reviews
R
Richard
US
The muddle over pricing is still…
The muddle over pricing is still confusing, and the "Price Cap" the Govt continually manipulates needs to be closed down. Time for clarity, and also LOWER PRICES, please. UK electricity prices are the highest in Europe. This must not continue.
Date of experience: May 24, 2025
ak
I don’t like being pestered about smart…
I don’t like being pestered about smart meters. I do no need or want one
Date of experience: May 24, 2025
NL
SO right for me
So (excuse the pun) easy to deal with (online),and the best price I could find too!
Date of experience: May 23, 2025
BJ
excellent service.
excellent service. can l ask a question about the new fixed rate. With the reductions coming along in JULY/OCT/JAN How will that effect my cost per k/wt on my fixed rate. Regards
Date of experience: May 23, 2025
wh
Helpful friendly staff
Helpful friendly staff, guided me through my options and was quick and effective, had trouble on the app trying to renew as it tried to force me to get a smart meter and not see my options to renew
Date of experience: May 23, 2025
MM
Tariff
I’d like an opportunity to change tariff mid term if YOU have a better tariff option without penalty with fluctuating prices at the moment
Date of experience: May 23, 2025
MJ
Great provider to join
Easy to get a renewal quote for the energy I will be using and have been with them for a few years now. Statements are simple and easy to understand compared to previous supplier I had. Any problems or queries I have had I with so energy they always reply via email or what’s app always happy to help. Recommend to family and they have joined and are happy with the service too.
Date of experience: May 23, 2025
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